this post was submitted on 08 Feb 2025
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Mildly Infuriating

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Doordash deserves it's fate (poptalk.scrubbles.tech)
submitted 1 week ago* (last edited 1 week ago) by [email protected] to c/[email protected]
 

2 pizzas, a small order of breadsticks, and wanted to splurge and get cinnamon sticks.

Pizzas are a "Buy one get one deal!" at 13 bucks a pizza. Figured what the hell, I'll splurge on desert then with the deal. Get to checkout... hold on a minute.... 50 dollars for pizza?! Wait a minute 80 dollars after fees and taxes?!

Usually I only use Doordash for finding something, then I order direct from the store. I just saw the sweet "buy one get one" deal and thought eh, fine I'm here. Right, that's why I stopped using door dash. I'm not spending 80 dollars on freaking pizza. I'll just go pick it up and spend a quarter of that price.

At least I would have saved the $3 dollar delivery fee. Phew. Thanks DoorDash.

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[–] [email protected] 1 points 6 days ago

How did the sub total become $53.96?

Breadsticks and cinnamon sticks we $27.96??

Otherwise, did they do hidden fees in the subtotal, on top of the already hidden fees?

Y'all need some better laws in the states.

There is (off the top of my head) only three types of extra charges in Australia for consumers:

  1. transaction fees (provided the lowest you can possibly pay, even with transaction fees, is advertised. i.e. if you accept card only the minimum fee is included in your advertised price)
  2. delivery fees (but strictly speaking you ought to advertise "+delivery fees" in your listed price, and only if it's variable. And finally,
  3. surcharges based on time. But again, you need to advertise this prominently ahead of payment.

If I were really splitting hairs some restaurants and cafes that do weekend surcharges reeeeally ought to put it on the front cover of their menus, not just at the till.

Anyway, what you have in comparison is maddening.

Taxes? Yeah, that should be in the prices. "Fees"?? Yeah, that's part of the price, bud.

Absolute yikes.

[–] [email protected] 154 points 1 week ago (9 children)

Stop using it. It's that simple.

Gig economy work is horrible for the workers, and incredibly exploitative. The workers frequently make less than minimum wage.

I refuse to order from any restaurant that doesn't do their own delivery. If enough other people do the same, these places will curl up and die very quickly.

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[–] [email protected] 82 points 1 week ago* (last edited 1 week ago) (1 children)

Your driver would have been paid a total of ~~$6.50~~ $5.00 on that order.

Thank you for canceling.

[–] [email protected] 43 points 1 week ago

Part of that fee is the "Seattle drivers fee", which is supposed to go to the drivers, but they've been very shady about that, and the tipping algorithm was not adjusted at all when they rolled it out. They were also really shitty at the time blaming greedy drivers and the mean old city for forcing them to pay their drivers... and that's when I stopped using them for good.

[–] [email protected] 71 points 1 week ago (15 children)

I will always get a good laugh at people who are shocked that private courier services are expensive.

[–] [email protected] 38 points 1 week ago (4 children)

I mean, it shouldn't be that expensive. Where I live basically every pizza and fast food place used to offer free delivery. Nowadays because of delivery services this has died out a bit, but it still exits, yet ordering through the delivery services is way more expensive.

I honestly don't even get it, because for a long time the delivery services were operating at a loss, not even sure if most of them are in the plus even now, yet they should be more efficient than every fast food place having its own drivers.

[–] [email protected] 16 points 1 week ago (4 children)

The pizza place has free delivery because the cost is built into the pizza and people who pick up at the store pay that even though they don't get delivery. Using a private delivery service they charge more because they don't get a piece of the 'pie' so you're basically paying twice for delivery.

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[–] [email protected] 68 points 1 week ago (7 children)

I don't understand how all of these delivery services are so popular when everyone is saying how high the cost of living is. People have money to blow on delivery fees?

[–] [email protected] 21 points 1 week ago (1 children)

Just fools and their money being parted.

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[–] [email protected] 14 points 1 week ago

Yes. Those people consider things like this part of the "cost of living", not the luxury that it is.

On average, people have more of an issue overspending than they do underearning. That's why even among people making six figures, 1 in 4 of them live "paycheck to paycheck", which people assume to mean 'barely make enough to make ends meet', but what more commonly means 'deliberately chooses not to save/spends every dollar earned'.

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[–] [email protected] 48 points 1 week ago (2 children)

Yeah, every time I think about getting Doordash, they sucker me in with promises of $1 delivery fees, etc. Then I take the time to find out what I want, put it in my cart, get excited, and...then I see the final price.

That's when I close out of my browser and go preheat my oven so that I can put in a frozen pizza.

[–] [email protected] 26 points 1 week ago (2 children)

We created a rule, if you want to eat out, you have to be willing to get up and go get it. If you're not willing to do that, you obviously don't want it that badly and you can make something at home or do something else. It's saved me probably thousands of dollars now. However DD is great at showing me what restaurants are around me, I just have to weed out the fake ones. Google has gotten worse and worse about showing me the small places around me.

[–] [email protected] 9 points 1 week ago (1 children)

That’s a great tip for finding new restaurants! I get to waste the middleman’s resources, too! Win win.

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[–] [email protected] 9 points 1 week ago (2 children)

Ordered CFA with a friend a few weeks ago, an hour and a half later and it still hadn’t arrived. My friend canceled their order and we drove out to CFA and ordered it in person, it was less than $30 USD. That’s when they mentioned that the new order was less than half of what they were charged on DoorDash.

It blew my mind, they said it was close to $80 for two large chicken nuggets (whatever count that is) with two large fries, an OJ and a large fountain drink. The place was literally under 10 minutes away, they charged more than 2.5x for it, and it hadn’t even arrived in an hour and a half. DoorDash is terrible.

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[–] [email protected] 38 points 1 week ago (5 children)

Am I missing something? If these are the prices for the service, who is using this?

[–] [email protected] 23 points 1 week ago (1 children)

People that just pay and don't pay attention

[–] [email protected] 16 points 1 week ago (6 children)

They really do hide the final price until the last second when you're most committed. They're banking on your hunger, seeing everything in your cart, and either being so excited you'll just click the buttons to make food come, or you'll justify it away.

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[–] [email protected] 10 points 1 week ago* (last edited 1 week ago) (1 children)

There's a $10 monthly subscription to remove delivery fees and most of the "service fee", which is much cheaper than paying "full" price on just one order, so tricks people into thinking they're saving money by subscribing.

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[–] [email protected] 38 points 1 week ago (1 children)

Seeing things like this make me happy that I

  • live in a state that banned junk fees.
  • live just far enough outside of a metro area that these services don't deliver to me so I don't have to worry about being tempted to order from them.
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[–] [email protected] 35 points 1 week ago (5 children)

My sister uses doordash and there's always something wrong. Yet she insists on trying again and again, and I can't understand why.

I have never used them or Uber or others like this, and refuse to do so. They exploit their workers, they charge exorbitant fees, and when something's wrong, it's nobody's fault.

If I want food, I go get it myself. I'm my own delivery boy! And contrary to a lot of people delivering food, I will not park on a sidewalk or in a bike lane.

[–] [email protected] 15 points 1 week ago

I have a friend who hates grocery shopping, so they get their food delivered, but then constantly complains about nonsensical substitutions. They're not wrong that the substitutions don't make sense, but there's a really easy way to ensure you get exactly what you want...

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[–] [email protected] 35 points 1 week ago (1 children)

You did it! No delivery fee! You're so lucky!

Oh hey... Unrelated, but let me get $20 in "fees" please.

Really though, congrats on that delivery discount though, you're really coming out in top, putting me through the ringer, bud!

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[–] [email protected] 25 points 1 week ago (3 children)

Ive deleted all those apps. They really got greedy. And the crazy part is I think I remember the government giving them money for grocery delivery.

I dont get it.

[–] [email protected] 19 points 1 week ago

The greed during covid exploded. especially where companies felt people were stuck/captured, like delivery services.

I wouldnt be surprised if they start dying soon from their short term profits from gouging running out.

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[–] [email protected] 22 points 1 week ago (4 children)

OP. How is it 53?

13 for the two pizzas. How much are the breadsticks and dessert?

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[–] [email protected] 21 points 1 week ago* (last edited 1 week ago) (5 children)

You know, for 26 bucks a delivery, why the hell isnt there local competition?

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[–] [email protected] 21 points 1 week ago (2 children)

Where is whatever government agency is in charge of truth in labeling, not ripping off the consumer …. At the very least they are deliberately hiding some of their fees under “taxes and fees” in the hope that some pole won’t realize how high it is for a tax. Taxes should be itemized so everything else is fees

Assuming that agency still exists. Why are these “free market” types always seem to not want the transparency and fairness that makes a free market work well?

[–] [email protected] 16 points 1 week ago

"Freedom" to "free market" types is the freedom to do whatever you want with no consequences regardless of the impact to others.

"Free market" means if you get duped or swindled then "you deserved it".

"Free market" means if it really causes harm then "people just won't buy it".

"Free market" is way more what most people think anarchy is than what anarchists are advocating for.

Anarchy is "if I want to do cocaine and I die, that's on me, the government shouldn't be allowed to control what I do with my body"

Free market is "we should be allowed to add a little bit of cocaine to this baby formula so our brand beats out the competition and no one should be allowed to tell us we can't"

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[–] [email protected] 20 points 1 week ago (3 children)

I'm missing something. If the two pizzas were 13, then the sticks + desert were 40? Then tax and service fee on top (40% lol)

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[–] [email protected] 19 points 1 week ago (3 children)

“Estimated taxes” what is that for bullshit? You can just calculate how much the tax should be.

I know it’s not how it works in the US, but if they advertise it for 13$ they should sell it for 13$ including tax.

[–] [email protected] 15 points 1 week ago (2 children)

"Estimated Taxes" is where they hide all the bullshit made up fees and imaginary taxes that are pure profit and increase profit margin, but if they listed it as "Customer Fuck-over Fee" people would obviously stop using it.

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[–] [email protected] 18 points 1 week ago

Does this pizza place not have their own drivers? If they do you're already paying at least 30% more because of the DoorDash surcharge. Also, judging by the dashers who pick up from where I work, there's a 60% chance they don't have an insulated bag and you're getting cold food.

[–] [email protected] 17 points 1 week ago

Yeah, doordash can gdiaf. Local burger joint only does delivery through doordash, but adds 20% on top of the base price to cover the fees doordash change them (fair enough), then doordash adds the delivery fee they charge me on top of that as well. They double dip on fees by changing both the restaurant and the customer, what should be a fairly affordable lunch when I don't have time to make something or go out and get it myself would end up being stupid expensive

[–] [email protected] 16 points 1 week ago

I don't use doordash and I don't like the business models that are in practice with many of these types of companies

[–] [email protected] 13 points 1 week ago (32 children)

Me seeing the pic: Oh, doordash just dropped the delivery fee.....wait, $50??? What the fuck is he ordering in one meal that I could get a weeks worth of groceries???

reads text in topic

Oh, good. For a second I thought he was an idiot....

I said....2 days before the superbowl....knowing what I'm about to spend......

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[–] [email protected] 12 points 1 week ago (1 children)

As someone who is disabled and known people who are disabled, we don't have the luxury of going out to eat as it is incredibly hard on us, I don't use them but if I want to get nice food from a restaurant I really don't have a choice besides delivery and there's not a lot of places that do delivery without these apps (and some places hide that it's doordash and say it's there own)

For one of the people I knew in the past who couldn't cook there own food because of there disabilities, they heavily relied on doordash type services and they barley ate because being disabled means your incredibly poor, but this anti human society doesn't care about disabled people.

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[–] [email protected] 11 points 1 week ago

I stop ordering from restaurants that shuffle orders to Door Dash.

I wouldn't mind a local co-op food delivery company.

[–] [email protected] 10 points 1 week ago (37 children)

These apps will die slowly until the companies can switch to self driving electric cars.

Once they become common/cheap enough that a pizza place can afford one or two self driving cars doing delivery the prices on these things will absolutely crash.

For pizza, I wouldn't be surprised if it went a step further and the pizza was made and cooked by a robot inside the vehicle while it drives around. Only needing to go restock and recharge every few hours.

Not needing a retail location or almost any staff would make the whole thing super cheap to operate.

In the meantime fuck all food delivery.

[–] [email protected] 16 points 1 week ago (2 children)

The money you’re paying DoorDash isn’t going to the drivers, so I don’t know how driverless cars will reduce the costs. Having driven for DoorDash off and on over the past couple years, they typically only pay $2 per delivery, plus whatever tip the customer gives. I’ve read they additionally charge the restaurants around a 30% commission on all orders, which is why the prices are so much higher than in the restaurant; the restaurants raise the prices so that they still get roughly the same money after the commission is deducted.

I’m not really sure where all that money goes with DoorDash. They clearly try to keep support costs as low as possible. I’m guessing they lose a lot to refunds, legitimate or not. But I still don’t understand how the prices can be so high yet they always seem tight on cash.

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