I read that Tesla being Tesla reinvented a ton of very standard components that other car manufacturers have been using for decades. So there are a lot of weird issues with Teslas that you wouldn't see in a car from an established car maker. It's Tesla ego which makes them think that they can design component better than a whole industry over decades and decades could.
When the Model S came out, I thought it was the height of cool, but I wouldn't consider buying one of their vehicles now. I think the only reason they even kinda did well was that the rest of the car makers were slow to start making EVs that looked decent and were priced reasonably. Now that the big boys are in the game, Tesla has been dropping the price of some of their models to try and stay competitive. But their cars have always had quality assurance issues, and their support isn't decent at all, since they try to blame customers for things outside of their control.