this post was submitted on 02 Dec 2023
231 points (98.7% liked)

Ask Lemmy

26701 readers
2055 users here now

A Fediverse community for open-ended, thought provoking questions

Please don't post about US Politics.


Rules: (interactive)


1) Be nice and; have funDoxxing, trolling, sealioning, racism, and toxicity are not welcomed in AskLemmy. Remember what your mother said: if you can't say something nice, don't say anything at all. In addition, the site-wide Lemmy.world terms of service also apply here. Please familiarize yourself with them


2) All posts must end with a '?'This is sort of like Jeopardy. Please phrase all post titles in the form of a proper question ending with ?


3) No spamPlease do not flood the community with nonsense. Actual suspected spammers will be banned on site. No astroturfing.


4) NSFW is okay, within reasonJust remember to tag posts with either a content warning or a [NSFW] tag. Overtly sexual posts are not allowed, please direct them to either [email protected] or [email protected]. NSFW comments should be restricted to posts tagged [NSFW].


5) This is not a support community.
It is not a place for 'how do I?', type questions. If you have any questions regarding the site itself or would like to report a community, please direct them to Lemmy.world Support or email [email protected]. For other questions check our partnered communities list, or use the search function.


Reminder: The terms of service apply here too.

Partnered Communities:

Tech Support

No Stupid Questions

You Should Know

Reddit

Jokes

Ask Ouija


Logo design credit goes to: tubbadu


founded 1 year ago
MODERATORS
 

What companies will you never give another dollar to?

What happened that put them on your blacklist?

you are viewing a single comment's thread
view the rest of the comments
[โ€“] [email protected] 15 points 11 months ago* (last edited 11 months ago) (1 children)

Easyjet. They sent us an update in their app saying they delayed our flight a few hours due to ill pilot. We were waiting near the gate (nearest cafe) but not quite within view, and no flight boards nearby. They decided not to delay after all but did not send an update to the app, and nothing over loudspeakers. My paranoia got the better of me so i wandered down to the gate around the original time of flight to take a look. When I saw they were boarding after all i called the family down, but we had missed it by a minute or so. They would not let us board. They preferred to delay the flight while they unloaded our baggage. We had to pay for and book with another airline to arrive at our hotel at midnight losing a day of our Greek Island holiday. When we complained to their service desk, they refused to refund us, and said "we DO suggest you always keep up to date by watching the flight boards". There was a giant sign by their desk that literally said "download our app to keep up to date on your flights". I will never give those fucks another dollar, and I tell this story to anyone who will listen.

[โ€“] [email protected] 1 points 11 months ago* (last edited 11 months ago)

They preferred to delay the flight while they unloaded our baggage

Thats the part that would have me launched to the moon on a red hot rage rocket.

Cant take 30 seconds to let me board because your shitty fucking service told me it was delayed? But you'll delay the plane 20 minutes to dig my baggage out of the hold and make everyone elses day on board miserable?

What kind of United Airlines level of pure customer hatred is that?!