Ask Lemmy
A Fediverse community for open-ended, thought provoking questions
Rules: (interactive)
1) Be nice and; have fun
Doxxing, trolling, sealioning, racism, and toxicity are not welcomed in AskLemmy. Remember what your mother said: if you can't say something nice, don't say anything at all. In addition, the site-wide Lemmy.world terms of service also apply here. Please familiarize yourself with them
2) All posts must end with a '?'
This is sort of like Jeopardy. Please phrase all post titles in the form of a proper question ending with ?
3) No spam
Please do not flood the community with nonsense. Actual suspected spammers will be banned on site. No astroturfing.
4) NSFW is okay, within reason
Just remember to tag posts with either a content warning or a [NSFW] tag. Overtly sexual posts are not allowed, please direct them to either [email protected] or [email protected].
NSFW comments should be restricted to posts tagged [NSFW].
5) This is not a support community.
It is not a place for 'how do I?', type questions.
If you have any questions regarding the site itself or would like to report a community, please direct them to Lemmy.world Support or email [email protected]. For other questions check our partnered communities list, or use the search function.
6) No US Politics.
Please don't post about current US Politics. If you need to do this, try [email protected] or [email protected]
Reminder: The terms of service apply here too.
Partnered Communities:
Logo design credit goes to: tubbadu
view the rest of the comments
Around 2020, after having ordered a few thousand dollars total from AliEx across hundreds of orders, my address suddenly got changed to a non existent random address hundreds of miles away, and around a half dozen orders sent to it. I tried live support three times, and they acted helpful each time but disconnected the support after asking me to wait every single time. I have never ordered from them since and will never order from them again. It isn't about the money. Anyone can steal from me like this once; that is on them. I will never be stupid enough to let them do it twice; that would be entirely my fault. As far as I am concerned, they have no customer support in practice and they do not rectify their errors.
They settled plenty of issues when it came to sellers making mistakes, but when their system made the mistake, they did nothing. I would not give any vulnerable credentials to such a company. If they can't manage their infrastructure and back up their mistakes, the mistakes and incompetence will only become bigger with time. It shows the management culture is incompetent.
Those disconnects are just time-out based. It's just stupid configuration. Last time I contacted support on AliExpress, the person on the other side asked me to just send dot every 10 or so seconds to keep the chat live.