It’s not about feeling better. It’s about getting the other person to understand that Google exists and that they can use it, too. Too many people refuse to put in any effort of their own and go ask someone instead.
IMHO in that situation answering isn’t even the right thing to do, since it encourages that behaviour and prevents the asker from learning to find out stuff for themselves. Something about fishing for hungry people or so…
When someone is genuinely stuck, doing research themselves allows the answerer not to go down the same dead ends, which saves time for both.
That’s when you set the intern’s IDE to preserve the line endings.