Unsubscribe from marketing, a message reminding you of an upcoming service isn't marketing? Nor is the message asking for feedback after a service?
this post was submitted on 22 Oct 2023
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Mildly Infuriating
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I would say a cold text asking how many miles I have to see if they can schedule service, would be considered marketing.
Yes, but obviously they don’t, and legally the definitions are blurry.
Honda at least differentiates between marketing material from their sales department and marketing material from their maintenance department (which they don’t consider marketing).
Where I am at least, their automated texts come with a link to manage the messaging you want to see from them, with options to choose exactly which types of messages (if any) you want to see.
Well, good thing this is c/mildlyinfuriating and not c/legallyinfuriating.
It the 'legitimate business' catch. In this instance I'd imagine it's a time based message based off of purchase. And as you said, highly likely from different departments that keep separate DNC lists
Not really. If they schedule oil changes every 6 months the mileage check is to see if they should also schedule like a transmission check so you don't have to keep coming back
Services are determined by mileage. If they don't have your mileage they're just marketing services to you same as if Jiffy Lube started spamming every customer number telling them to come in for an oil change.
You unsubscribed from marketing it looks like the next two messages were for upcoming appointments.
It doesn't mean nothing, it confirms your number is real and in use, thus increasing the value when they sell it.
Block :)
I worked in sales at a honda dealership for about six months. On slow days we had to sit there making cold calls and blasting out texts and emails and I remember the first week after training they gave me like 1600 "dormant leads" which were essentially people who were rejected from finance companies the last time they were at the dealership or people who already flipped out about getting all the calls and texts and literally even people who unsubscribed from all communications or were on the national do not call list. Hundreds of previous employees were on the dormant lists too just so the new guys had people to practice on. Car dealerships are so greasy
I set up automated texts a while ago and IIRC they must comply with the keywords STOP and HELP, otherwise they can get in big trouble with the carriers.
Not sure what scenarios are exceptions to that. Like, you wouldn't want to get locked out of an account just because you said STOP to your 2fa codes.
Undo is also a valid control message for exactly that reason.
Wolf asks "can I come in?"
Piglet says "no!"
Wolf now knows it's worth busting down the heavy door...yummy.
Marketing texts are treated differently from transactional texts.
Don't ever reply to spam sms
Nina van horn? from just shoot me?
Van Horn Honda out of Glendale, AZ.
But yes, I thought that show was great, underrated imo.
Reply "REMOVE" to no longer receive the option to be removed from our marketing emails.
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