this post was submitted on 06 Mar 2024
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I've worked with some pretty rotten software, but management software is easily the most user unfriendly, so my vote goes to HPSM.

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[–] [email protected] 10 points 9 months ago

Man, I feel spoiled after reading some of the stories on here, but for me, Solidworks. After being trained on Creo, moving to Solidworks is like Fisher-Price CAD.

Many things I'd gotten used to having a dedicated, robust tool for become having to trick the program into doing what you want it to do. The biggest offender is the drawings package - I swear this has not left the 90s in terms of UX design.

[–] [email protected] 10 points 9 months ago

My company got acquired by a competitor, we had been running on PeopleSoft, and I don't remember the software the new company used but it was a soul sucking black screen with basically a DOS prompt that you had to learn key combinations to use. I had never thought I cared about the beautiful visual interface of PeopleSoft but my God it turned out I did.

[–] [email protected] 10 points 9 months ago (3 children)

Still at the job, but QuarkXPress is such immense garbage and most of our legacy documents were built in it so It still a daily requirement, thankfully InDesign was an option for use a few years after starting so its less of an issue these days. Obviously no piece of software is perfect but the amount of extra steps Quark causes to do basic functions reminds me of back in college when I was forced to use Avid for some class projects—similarly bloated, clunky, unintuitive nonsense.

Quark touted adding the “eyedropper tool” a few years back in a new release—in 2020 (or maybe the 2019 version, I can’t remember). This software is just as old as InDesign, the fact they didn’t add an EYEDROPPER tool for style selection is beyond confounding. They also hadn’t implemented individual cell styling for tables until like 2018. The company also has the nerve to put front-and-center that it will open and convert InDesign files in an attempt to appeal to people sick of Adobe’s current subscription model (which don’t get me wrong, I am equally annoyed with), but let me tell you as a daily user of both: STAY AS FAR AWAY AS YOU CAN FROM QUARK.

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[–] [email protected] 10 points 9 months ago
[–] [email protected] 9 points 9 months ago (3 children)

Kafka, especially when a company forces you to use their homemade interface to search through topics

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[–] [email protected] 9 points 9 months ago
[–] [email protected] 9 points 9 months ago

Man, HPSM was trash but christ I'd take it back for a ticketing system over Salesforce in a heartbeat. Trashfire tries to do too much and excels at none of it.

[–] [email protected] 9 points 9 months ago (4 children)

I think so many people are institutionalized into Microsoft office suite (especially for outlook mail and calendar) and it is just so RIDICULOUSLY bad - I'd never really appreciated gmail or complimented gsuite until my company was acquired and forced to regularly work in outlook.

I immediately took a 50% productivity hit and even daily success towards regular goals just doesn't feel quite like success anymore because I'm always chasing my tail. Luckily I was already an overachiever, so my diminished workload is still good. Stupid company fucked themself out of a lot of wins for such a small, tone deaf decision.

The simplest way I can say it is that before with gsuite I just never thought about productivity apps - they worked in the background to support me well enough. Now that we're in outlook, I have multiple bad interactions that I have to navigate around every single workday.

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[–] [email protected] 9 points 9 months ago (2 children)

Maybe you have heard about a software called Ragtime. It‘s basically a combination of Word and Excel. However, there‘s no option to export any files that can be edited with any other office application, and you can‘t open .xls/.odf etc files with it. Oh, and the best part about it: You can always only undo one action.

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[–] [email protected] 8 points 9 months ago

Micros cash register software. Endless lines of corrupted database entries.

[–] [email protected] 8 points 9 months ago (2 children)

During my statistics graduate degree, there was one course we had to do our data analysis using SAS. I absolutely despise it and refuse to work for any employer that would expect me to use it.

SPSS is also crap - at my current job there were some processes that used it's scripting "language". It was both painful but cathartic to slowly rewrite those processes into R.

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[–] [email protected] 8 points 9 months ago

Salesforce Marketing Cloud.

It was bad at my old job but I thought I figured out a good workflow. Then I switched to my current role thinking they would use it better, it's just introduced new problems for me.

There's all the regular jank of Marketing Cloud that comes from a bunch of poorly integrated acquisitions. But the worst part for me is trying to pass data from Marketing Cloud to Salesforce.

Data just doesn't go through if it doesn't match perfectly. And neither program tells you because it's between systems.

You can fulfil all of Marketing Cloud's requirements, but nothing will happen if things don't match up on the Salesforce end.

Testing a recent campaign was so stressful I've updated my resume and jumped back on the job sites

[–] [email protected] 8 points 9 months ago (2 children)

Installing Windows with SCCM... without PXEbooting them. I had to use 3 different flash drives for like 8-10 computers at a time, record the MAC addresses, set the hostnames and IPs and then kick it off. I did this daily for weeks.

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[–] [email protected] 8 points 9 months ago

It was legal software called Needles. The firm didn't use email to communicate. They sent Needles messages. I quit after a week.

[–] [email protected] 8 points 9 months ago* (last edited 9 months ago) (1 children)

I had a gig as a software developer at a company that tried to organize its software development with... the most horrid call center ticketing system I've ever seen.

The software was named "TANSS" (an acronym for "transaction action notification solution system" which... says a lot... in a certain way). It couldn't handle UTF-8 and the company had Asian customers, it placed the signature of a different company under each message sent to a customer and project management might as well have been non-existent (supposedly the crapper of a ticketing system had "projects" but it was just a super naive lining up of tasks without buffer times, burndown/velocity chart or anything).

The expensive p.o.s. was strong-armed into the company, probably because one of the company owners had a background in tech support crap where you're generally chasing billable minutes.

I don't know if it was unprofessional by me, but I quickly refused to interact with the whole thing and handed in my notice (and I had actually liked the company and my tasks up until that point). Even Jira, which many consider a highly unpleasant system to work with, felt lean, responsive and fun after that experience.

It's been over 6 years, but I can state with certainty, if I see that system in use anywhere, my respect is gone and whether customer or employer, they'll be a hot potato in my hands form that moment on :)

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[–] [email protected] 8 points 9 months ago (2 children)

I'm a physical therapist. EMR program called Raintree. So, so cumbersome.

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[–] [email protected] 7 points 9 months ago (2 children)

My company decided to replace selenium with their own in house solution... It didn't work but they kept doubling down on it and tried to present it to all other branches in the org to get them all to buy in. After I left my friend told me it became a dumpster fire and everyone abandoned the project.

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[–] [email protected] 7 points 9 months ago

VII, aka V 2, not 7. Just that naming gives you an idea of how unintuitive everything was.

[–] [email protected] 7 points 9 months ago

Cisco ACI. What a janky, buggy mess. Dozens of clicks to accomplish tasks you used to be able to do in less than 5 seconds from the CLI. And the GUI is laid out like a fever dream. You need to script everything to be even close to efficient, even unique one off tasks, and then you spend more time editing scripts than it used to take to do jobs manually from the CLI. We have one environment with a couple hundred independently managed switches that one guy can manage pretty effectively with little to no automation. It takes a dozen people to manage an environment with about three hundred switches and they are always fixing stupid bugs. The staff turnover there is hilarious. Most people try it for a while and then run for the hills.

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