this post was submitted on 19 Dec 2023
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I am a level 1 help desk tech at an MSP. I've been at this job for a year. I've been working in IT for 1.5 years, though.

I have my yearly review coming up and I have no idea what kind of questions to ask. I'm drawing a total blank.

I do know that I am being prepped to become a level 2 tech, but I'm not there yet.

My company is small and I can be totally open and honest with my boss.

I'm still anxious though.

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[–] [email protected] 2 points 10 months ago

Ask what the most important skills or experiences to develop are for the transition to level 2, if there are any new or unexpected needs emerging in the department, if there are any specific departmental or company-wife priorities or goals for the coming year, and if there's any way your specific role can more actively support those goals.

Depending on the type of place, you can ask if you're perceived as taking feedback well and/or being up for a challenge, saying that you want that to be clear and would like to work on it if it isn't. The fine line is asking a question that seems like it's just meant to make you look good vs. a legitimate request for somewhere you can grow or do more good for the team/company, which is why keeping things focused on questions that will have actionable responses is a great move. Hope this helps and good luck! Sounds like you don't have much to be worried about if they're already prepping you for a promotion!