this post was submitted on 28 Mar 2025
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I work on a help desk. We hired multiple Zoomers and they literally don't understand how computers work. They don't know what the registry is. Or what POST means. Or how to properly back up a user's data without using automated software.
They're fucking dumb. Nice. But dumb.
To be fair, I'm a millenial who's fairly tech savvy and I barely know what POST means. Then again, I don't work in IT.
To be fair, POST could mean a number of things. Are we talking in a webserver context? BIOS context? The POST Office?
I would guess 90% of "IT" people don't know what POST (in web context, maybe bios since they might have taken an A+ cert class lmao) means nor do they know how basic http or web servers work. Most of IT are help desk and do not know technology well but are comfortable enough to tell people to reboot, uninstall/reinstall stuff, reformat, google an issue they can't figure out.. Which is better than 99% of the world.
Why would someone on a help desk be expected to know what POST is? A software engineer, sure, but helpdesk? If it's needed knowledge…that's what training is for. Businesses' expectation that people will come into the job already knowing exactly how you do things and never require on-the-job training is absurd.
Guessing they’re talking about Power-On Self Test rather than the HTTP verb. I’m assuming you were thinking of the latter given you mentioned a software engineer.
Half of software engineers don't know what a POST is either
Software engineer here, can confirm I've never received anything by post in my life, it's always couriers. My assumption is that post stamps are boomer NFTs.
Ah, but postage stamps are completely fungible.
As opposed to images on the internet... XD
If anything it would actually take more effort to replicate a physical stamp now that I think about it.
I was thinking of the HTTP verb, you're right.
help desk definitely doesn't need to know that either. "does the shit turn on... no, well send it in then we will give you a new one"
Yes, helpdesk should know the basic steps that happen when you power on a computer.
Do you think that's what he meant by POST? Could have meant data delivery through http? Do you think they should know that one too?
That's not one helpdesk needs to know, unless you're in a specific niche where it's relevant to how your normal users interact with your product. (For example, some backend service, where your users are web devs)
maybe in 2005. Today it is "did it turn on? No? Ok we will give you a new one"
I got used to looking for registry tweaks, but I don't even know what to call it exactly.
The closest I've got is: A place for accessing hidden settings in Windows. I've made a couple typos in there and nuked an install or two of XP, but I never really changed much personally. Just kinda looked up various ways people would use it to accomplish x, y, or z, out of curiosity.
I don't have to deal with it anymore at least.