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I don't go to McDonald's very often, but the location near me has remarkably good service. I never use the drive thru, so maybe that's it. The one time I thought my order got messed up I had actually ordered the wrong thing, and they offered to replace it for free when I came back in to order the correct thing.
Must be your region, all of the McDonalds here in my state and the two I travel to next to me seem to be able to get it right, actually talk to me, the screens almost always work (almost), and the orders are almost always right (almost). I've never had raw fries, those are usually the best part of the meal. I don't usually eat it unless I am roadtripping, but that's been happening a lot recently.
None of this is to invalidate your experience, mind you. What region are you in, so we know where not to get McDonalds at?