this post was submitted on 30 Jul 2024
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Yeah that's gonna be a no for me dawg.
Last mouse I bought from them had a 2 years warranty. I thought okay fine. 1½ year after purchase, it started double-clicking.
Reached out to customer service, proof of purchase and everything. Agree that mouse need to be replaced, so they send me a new mouse, but for some reason they shipped it from the US to Canada and the custom duty was almost the price of a new mouse.
Big wtf, next time I'll ask for either a refund or some kind of way to get a free replacement from a store in Canada..
I havent bought a mouse in 15 years. My current one was a spare while working IT.
My previous mouse lasted about 15 years, replaced it with an MS intellimouse and it's been going for about 3-4.
Customs fees are BS, but I've never had to pay them on a replacement product. Yet. I'm waiting on a couple OtterBoxes from the USA next week