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When they say "I can't do that without a manager's approval" in response to your service query.
When you know the manager personally and just need to chat but can't find them.
When an employee has seriously fucked up.
this is the one I use most.
Hell yeah, I like that you're using it for something positive :)
I've worked in food service. people have no idea how grueling and cruel it is. I don't overly bitch about the bad service, but go out of my way to highlight the good.
I did this at a restaurant on the way out, stopped a guy and asked if he was the manager. He immediately got a look of terror in his face as he said yes.
I told him I just wanted to compliment the waiter...
good on you.
See you can take care yourself. You are obviously pretty rational. That's one thing for the list: "I am naturally rational and reasonable."