this post was submitted on 25 Apr 2024
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The Federal Communications Commission voted 3–2 to impose net neutrality rules today, restoring the common-carrier regulatory framework enforced during the Obama era and then abandoned while Trump was president.

The rules prohibit Internet service providers from blocking and throttling lawful content and ban paid prioritization.

"Consumers have made clear to us they do not want their broadband provider cutting sweetheart deals, with fast lanes for some services and slow lanes for others," FCC Chairwoman Jessica Rosenworcel said at today's meeting.

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[–] [email protected] 129 points 8 months ago (4 children)

I just want the removal of data caps. my Plex server is a hungry bitch

[–] [email protected] 56 points 8 months ago

the data cap should be your rated speed, anything other than that is an illegally advertised speed IMO.

[–] [email protected] 24 points 8 months ago (9 children)

Get a business line, if you plan on staying at your current residence for longer than 3 years. Usually you can get it for a few dollars more than a residential line, and it'll not have a data cap, plus they're going to have a 99.99% SLA for uptime...and you're not going to be getting some script reader if you have issues.

[–] [email protected] 21 points 8 months ago (2 children)

What they really need is competition.

[–] [email protected] 0 points 8 months ago

%100 but they bought our gov and keep competitors out. Its really a shit system.

[–] [email protected] 0 points 8 months ago (1 children)
[–] [email protected] 7 points 8 months ago

Then municipal competition.

[–] [email protected] 13 points 8 months ago (2 children)

If you have a business line you’re still 100% getting a script reader. They just come without a foreign accent.

[–] [email protected] 12 points 8 months ago (2 children)

Unfortunately mostly true. I worked for Charter Business, and was told I was "being too helpful". They only want people who read off the script. I moved over to the CCST group before they killed that off. I'm so happy to be away from there, that place was soul sucking.

[–] [email protected] 7 points 8 months ago (1 children)

I don't know how I would react to being told that other than staring at them incredulously and fighting my instinct to say something along the lines of "you're complaining that I'm doing my job TOO WELL???!?"

[–] [email protected] 2 points 7 months ago

Yep, they didn't want people that think too much. They want drones to read off scripts and fake empathy when theit service is out(again). It wasn't as bad in CCST(complex coax support team), since my interactions were very rarely with end users(VARS, large national businesses and other carriers). But they got rid of that department and have the REP1(new people) handle that service and put us back on front line phone support. None of the CCST customers were happy about the degraded service from unknowledgeable and untrained support staff. I had an interview to move over to Enterprise Fiber, but skipped that and just completely quit without notice.

The place is structured to make sure nothing ever gets past the status quo. I had multiple engineering tickets closed out for probable network routing issues(on our end) because no one wanted to look into it. If you have any more than signal issues and something a modem reboot won't fix...good luck getting a problem actually addressed.

[–] [email protected] 5 points 8 months ago (1 children)

That is disgusting. Too helpful? Jesus christ congratulations leaving that place.

[–] [email protected] 1 points 7 months ago

I had an enterprise fiber side that I just bailed on and quit the place without notice(or another job lined up). It was genuinely soul crushing andi don't regret my decision. Granted 3 years later I make more than double the pay with less headache.

[–] [email protected] 4 points 8 months ago (1 children)

When I supported the network at work, with many ISPs across the US... It depends on the Telco.

Comcast Business, was hand down the best Telco when it comes to business lines from my experience. At&t and Verizon were the script readers, having to argue everything to get them to do anything. Many of the cable companies, just had terrible everything. CenturyLink was very good, but awful support portal.

[–] [email protected] 3 points 8 months ago

Can confirm, when I was doing that forever and a half ago, Comcast actually never gave us trouble when we called them, but anything having to do with at&t or Verizon was like pulling teeth

The worst was one site who was serviced by neither of them, but our last mile provider interlinked through one of them, who linked through the other (I don't remember the order of interlinks) to get to our actual ISP and into our datacenter/WAN. We had issues upon issues upon issues with that site's connection, and it was the interlink between those two that was the culprit. It was easy to narrow down, and easy to fix, but getting them to actually fix it took months of us screaming at our last mile to scream at them louder since we weren't their customers and they both refused to talk to us because of that.

It did get fixed but it took probably a year and a half of fighting before they finally updated the interlink.

[–] [email protected] 11 points 8 months ago (2 children)

I had comcast business class for many years at my old house. When I downsized to my condo, I'm at the mercy of the HOA. They have comcast communities and I can't get business class. Its not terrible but I had to pay $20/mo to upgrade to 1000mb down just to get decent upload speeds. I wish we had a local company USI, that sells fiber internet for very reasonable prices and no data caps. My son's building has it. I moved my plex server to my friend's house who is on USI as well just to keep my bandwidth consumption down.

[–] [email protected] 4 points 8 months ago (1 children)

I have USI for the first time after having delt with charter my whole life. It just worked. I plugged my router into the wall and the cat5 jack that was already laid in, and it just worked. Within seconds of opening my account. As advertised.

Usually charter sends some asshole who's definitely sober and not on any lists to do awful things to your wall. Then the speeds you do get are just straight criminal.

Love my USI. It's the way an ISP should be. Now if we could just slice the price to something more reasonable.

[–] [email protected] 2 points 8 months ago

At my son's place, the person that was renting from the previous owner did not use the provided USI but instead paid for CenturyLink, USI had to come and rewire to the patch panel in the utility closet. The tech was great.

[–] [email protected] 2 points 8 months ago

At least yoi are not at mercy of managment company. I don't know how in USSA, but here before ammendments to Communication Law, you had to initiate general homeowners meeting and vote to allow ISP to place their equipment in condo/multi-flat unit/whatever you call it. The hardest part was not getting votes for it, but getting enough people to vote.

[–] [email protected] 11 points 8 months ago

I already pay over $100 per month, and a business plan would be around $350 per month. Fuck Comcast.

[–] [email protected] 7 points 8 months ago (1 children)

If I could get that for $43 a month out the door sure, but that is not happening from FIOS anytime soon.

Maybe if you are in the $100+ a month crew it’s a few dollars more, but I do doubt that.

[–] [email protected] 1 points 8 months ago (1 children)

Give them a call, you'd be surprised what the business line crew will do to get customers. I had a line for $60 a month that was unlimited. Doesn't hurt to check and haggle.

[–] [email protected] 1 points 8 months ago

Verizon does not do data caps on FIOS.

[–] [email protected] 5 points 8 months ago (1 children)

I'm curious where you are that a business line doesn't cost more than a residential one because in my area it's three times as much. I am fortunate enough that I get symmetrical gigabit for $90 a month and although they don't promise static IP my IP has not changed in a while.

If I wanted to get a real static IP I would have to upgrade to a business line It would cost $280 a month.

[–] [email protected] 1 points 8 months ago

In the 3 different states that I've lived in, each has had business lines that allowed me to haggle with them, granted I was slightly outside of the city and I'm sure they had way less business class customers, they did haggle with me. 3 years is all I had to commit to, to get the price down to sub $100. One location I was paying just $60.

[–] [email protected] 3 points 8 months ago (1 children)

Residential is $80/Mo for me. A business plan when I last looked was $200/Mo. Wish I lived somewhere that had options other than spectrum.

[–] [email protected] 1 points 8 months ago

Damn that sucks, yea if you have multiple options, then you usually have a lot better luck. Try going to your local business branch and meet up with your account rep. You'd be surprised at what they will try to do to get you as a customer.

[–] [email protected] 2 points 8 months ago

I wish that were the case out west.

[–] [email protected] -3 points 8 months ago (2 children)

None of my local ISPs have data caps on regular home internet plans. Y'all just need better ISPs.

100Mb symmetrical fiber is about $40-50 and Gigabit is about $80/mo from ours

[–] [email protected] 13 points 8 months ago (1 children)

Sounds lovely.

You are aware that most of us in the US don't actually have options like that, correct? I'd dump my ISP in a heartbeat if those plans were available to me.

[–] [email protected] 1 points 8 months ago (1 children)

I'm quite aware of the ISP situation in the USA and it has been worse at each home I've lived in before. I've had shitty AT&T connections at 4 homes with no other options there. Things have gotten much better in the last 5 years overall. Fiber is rolling out all across the country from local utilities like phone and power. Look for your local options, and avoid the big companies.

[–] [email protected] 3 points 8 months ago (1 children)

As someone 10 minutes outside of a major city, my (slow, unreliable, expensive) options are:

  • Cellular
  • Satellite
  • Fixed wireless

Americans are entirely at the whim of ISPs and what areas they determine are worth investing infrastructure in.

[–] [email protected] 2 points 8 months ago

Damn that sucks. I live about 100 miles from the closest major city and have 2 options for fiber, plus those other options

[–] [email protected] 2 points 8 months ago (1 children)

This is big "stop being poor" energy.

[–] [email protected] -3 points 8 months ago

^^ This is big "irrelevant comment" energy.

[–] [email protected] 12 points 8 months ago
[–] [email protected] 4 points 8 months ago* (last edited 8 months ago) (1 children)

Unfortunately that's not a net neutrality issue.

[–] [email protected] 1 points 8 months ago (1 children)

As I understand FCC deals with ISP ads too

[–] [email protected] 1 points 8 months ago (1 children)

That would be because those ads are done by injecting them into content the user has requested.

[–] [email protected] 1 points 8 months ago

No, I am talking about ISP plans ads.