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this post was submitted on 25 Apr 2024
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I have USI for the first time after having delt with charter my whole life. It just worked. I plugged my router into the wall and the cat5 jack that was already laid in, and it just worked. Within seconds of opening my account. As advertised.
Usually charter sends some asshole who's definitely sober and not on any lists to do awful things to your wall. Then the speeds you do get are just straight criminal.
Love my USI. It's the way an ISP should be. Now if we could just slice the price to something more reasonable.
At my son's place, the person that was renting from the previous owner did not use the provided USI but instead paid for CenturyLink, USI had to come and rewire to the patch panel in the utility closet. The tech was great.