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What is a well known 'public secret' in the industry you work in that the majority of outsiders are unaware of? (lemm.ee)

submitted 1 year ago by [email protected] to c/[email protected]

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[–] [email protected] 34 points 1 year ago (2 children)

Oddly aggressive given your original comment explained sweet f a. Like you were being deliberately vague for attention. Calm down buddy.

[–] [email protected] 24 points 1 year ago (1 children)

Agreed. I thought they were saying they worked for US customs and they would send you a used battery instead of the one you ordered. Which makes no sense but thats how it read. I also wanted more context and agree that OP reacted strangely to your request for elaboration.

[–] [email protected] 7 points 1 year ago

Yeah it was confusing, deliberately so I feel

[–] [email protected] 20 points 1 year ago (1 children)

He’s also full of shit. If you get batteries from a reputable source (most shops use something akin to MobileDefenders or MobileSentrix), you’re generally fine. Shit, just before I left, my shop had secured a deal with Apple to get first-party, new batteries stocked. Black magic legal fuckery, probably.

If the pay had been there, I would still be doing that work. It was enjoyable and people were usually extremely grateful.

I remember there was one teenage girl in tears because she was afraid to tell her parents she had broken her phone. AT&T, the worthless sacks of shit, told this poor kid it’d be $200+ to get it repaired, she’d have to have it shipped off, and the phone she got back wouldn’t actually be hers.

I told her I could have her XR’s screen replaced for $120, and it would take me about 45 minutes, and I’d never seen a kid so relieved. Little things like that make customer service bearable.

[+] [email protected] -10 points 1 year ago (1 children)

I love how you folks are ragging on me for calling out the crooked company I quit working for in 2017. I'm not the one full of shit, Cellular Citi is.

[–] [email protected] 5 points 1 year ago (1 children)

Because the way you told the story, you were framing the whole third party repair industry as being crooked. Your experience may have been shit, and that shop may have used sketchy batteries from weird sources, but you stated it as though all shops do that, and that is objectively false.

Now fuck off.