Lemmy - RazBot

I’m a business analyst, and a big part of my job involves working with engineers and product managers to gather detailed, in-depth information. For reasons I don’t fully understand (though I have my theories), I often find that engineers, in particular, seem oddly reluctant to share the information I need. This makes the process more challenging than I’d like. Does anyone have tips or tricks for building trust with engineers to encourage them to share information more willingly and quickly?

EDIT: Here's a summary with more details for those who requested more info: I’m working on optimizing processes related to our in-house file ingestion system, which we’ve been piecing together over time to handle tasks it wasn’t originally designed for. The system works well enough now, but it’s still very much a MacGyver setup—duct tape and dental floss holding things together. We got through crunch time with it, but now the goal is to refine and smooth everything out into a process that’s efficient, clear, and easy for everyone to follow.

Part of this involves getting all the disparate systems and communication silos talking to each other in a unified way—JIRA is going to be the hub for that. My job is to make sure that the entire pipeline—from ticket creation, to file ingestion, to processing and output—is documented thoroughly (but not pedantically) and that all teams involved understand what’s required of them and why.

Where I’m running into challenges is in gathering the nitty-gritty technical details from engineers. I need to understand how their processes work today, how they’ve solved past issues, and what they think would make things better in an ideal world. But I think there’s some hesitation because they’re worried about “incriminating” themselves or having mistakes come back to haunt them.

I’ve tried to make it clear that I’m not interested in punishing anyone for past decisions or mistakes—on the contrary, I want to learn from them to create a better process moving forward. My goal is to collaborate and make their jobs easier, not harder, but I think building trust and comfort will take more time.

If anyone has strategies for improving communication with engineers—especially around getting them to open up about technical details without fear—I am all ears.

All the stories on the FP are about labor relations and corporate shenanigans. So anyway, do you like Star Trek or Star Wars better? Anybody still ike to read old school sci fi, for example I really love Poul Anderson's Polesotechnic League stories - the swashbuckling adventures of intersteller trador Nicholas van Rijn and his Solar Spice and Liquors company, David Falkayne, et al. Good old basic space opera.

Now playing The Offspring - Self Esteem

It's gone through 7 layer burritos of hell so I can't be mad. Farewell soldier.

Fortunately my bed is right by the bathroom and that has a fan. Not the same, but good enough.

In your opinion what is the must have search engine plugins?

Someone on Lemmy posted a phrase recently: "If you're not prepared to manage backups then you're not prepared to self host."

This seems like not only sound advice but a crucial attitude. My backup plans have been fairly sporadic as I've been entering into the world of self hosting. I'm now at a point where I have enough useful software and content that losing my hard drive would be a serious bummer. All of my most valuable content is backed up in one way or another, but it's time for me to get serious.

I'm currently running an Ubuntu Server with a number of Docker containers, and lots of audio, video, and documents. I'd like to be able to back up everything to a reliable cloud service. I currently have a subscription to proton drive, which is a nice padding to have, but which I knew from the start would not be really adequate. Especially since there is no native Linux proton drive capability.

I've read good things about iDrive, S3, and Backblaze. Which one do you use? Would you recommend it? What makes your short list? what is the best value?

cross-posted from: https://sh.itjust.works/post/30906218

A video essay about the Fediverse that I made. I'm by no means an expert I've only been in the Fediverse for a few months, but I felt very passionate about it and wanted to share that with others. Lemme know what you think :)

Because why the hell not!

tldr: I'd like to set up a reverse proxy with a domain and an SSL cert so my partner and I can access a few selfhosted services on the internet but I'm not sure what the best/safest way to do it is. Asking my partner to use tailsclae or wireguard is asking too much unfortunately. I was curious to know what you all recommend.

I have some services running on my LAN that I currently access via tailscale. Some of these services would see some benefit from being accessible on the internet (ex. Immich sharing via a link, switching over from Plex to Jellyfin without requiring my family to learn how to use a VPN, homeassistant voice stuff, etc.) but I'm kind of unsure what the best approach is. Hosting services on the internet has risk and I'd like to reduce that risk as much as possible.

1. I know a reverse proxy would be beneficial here so I can put all the services on one box and access them via subdomains but where should I host that proxy? On my LAN using a dynamic DNS service? In the cloud? If in the cloud, should I avoid a plan where you share cpu resources with other users and get a dedicated box?

2. Should I purchase a memorable domain or a domain with a random string of characters so no one could reasonably guess it? Does it matter?

3. What's the best way to geo-restrict access? Fail2ban? Realistically, the only people that I might give access to live within a couple hundred miles of me.

4. Any other tips or info you care to share would be greatly appreciated.

5. Feel free to talk me out of it as well.

Several movie and TV sites have come and go where you can just visit and watch without even creating an account. Quality might not be as good as a paid service and they are no doubt in the grey-to-red zone legally. I don't see the same service for music.

Why do you think is there such a difference in trends?