They don't care. At the moment AI is cheap for them (because some other investor is paying for it). As long as they believe AI reduces their operating costs*, and as long as they're convinced every other company will follow suit, it doesn't matter if consumers like it less. Modern history is a long string of companies making things worse and selling them to us anyway because there's no alternatives. Because every competitor is doing it, too, except the ones that are prohibitively expensive.
[*] Lol, it doesn't do that either
Accurate.
No matter what question you ask them, they have an answer. Even when you point out their answer was wrong, they just have a different answer. There's no concept of not knowing the answer, because they don't know anything in the first place.