this post was submitted on 24 Jul 2024
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cross-posted from: https://feddit.org/post/1094761

Archived version

KnowBe4 needed a software engineer for our internal IT AI team. "We posted the job, received resumes, conducted interviews, performed background checks, verified references, and hired the person," the firm writes on its blog.

"We sent them their Mac workstation, and the moment it was received, it immediately started to load malware."

[Special points to KnowBe4 for publishing this on its blog. If this can happen to a security awareness firm, it can happen to everyone.]

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[–] [email protected] 32 points 1 month ago (1 children)

That company's training materials are hilariously terrible.

[–] [email protected] 17 points 1 month ago (2 children)

They treat you like a child with no self respect. They are awful.

[–] [email protected] 28 points 1 month ago* (last edited 1 month ago)

It’s because the training materials aren’t aimed at the typical Lemmy user who knows how to dual-boot Linux and built their own hackintosh for fun. It’s aimed at Jim in accounts receivable, who is 2 years away from retirement and hasn’t learned any new tech literacy skills in the entire 23 years he’s been with the company. It’s aimed at Pam in HR, who panics and says the internet is broken because she deleted her Chrome desktop shortcut for the fifth time this week. It’s aimed at Jill in accounts payable, who called IT to say her computer wasn’t working, (the power was out in the entire building, because a trash truck hit the power lines across the street.)

IT deals with a lot of BS, from users who don’t know anything about how computers or modern scams/hacks work. KnowBe4 is aimed that those users, because an organization’s security is only as impenetrable as its dumbest “oh hey I found a USB drive outside the front doors. I’m gonna plug it in to see what’s on it” users.

[–] [email protected] 8 points 1 month ago (1 children)

Yep. The videos feel like they were designed by people who have never spoken to another human before. And yeah, seems like they are catering to old people who were new to email in 2003.

[–] [email protected] 16 points 1 month ago (1 children)

That's because they are. Those are the people who are most likely to fall for phishing.

[–] [email protected] 5 points 1 month ago

All I know is I have to waste an hour or so on this crap every year and it's annoying.

[–] [email protected] 22 points 1 month ago (1 children)

Hiring somebody without ever physically seeing them is a curious reality

I'm surprised , if the intention has stated, is to work well paid job and place a resource, why load malware at all?

If they're just trying to remote into the device, why are they remoting indirectly to the laptop? Why not use a remote KVM that hooks up to the output and USB ports?

[–] [email protected] 7 points 1 month ago (1 children)

Interesting point about the KVM. To make it transparent the KVM would need to report the model of a real monitor in the display EDID data. Also if you’re monitoring the device, which is almost certainly a laptop, it would be suspicious if it was plugged in to a monitor 100% of the time.

[–] [email protected] 26 points 1 month ago (2 children)

Having a laptop permanently in a dock is pretty normal for tech workers.

[–] [email protected] 6 points 1 month ago

Mine is either connected to a USBC dock at home or the office. I have only used it without when at a hotel.

[–] [email protected] 1 points 1 month ago (1 children)

Sure, I use a ThunderBolt dock at home, but being docked 100% of the time is probably not normal.

[–] [email protected] 7 points 1 month ago (1 children)

Mine has been docked for months at a time. I recently started shifting it to be near the kids when they're home; but not undocking it wouldn't strike me as strange at all.

[–] [email protected] 3 points 1 month ago

That’s fair!

[–] [email protected] 12 points 1 month ago (1 children)

How do you get out of North Korea unnoticed?

[–] [email protected] 26 points 1 month ago* (last edited 1 month ago)

Go through China. Although this seemed like a remote position.

[–] [email protected] 10 points 1 month ago (1 children)

That guy or is it only a stock photo?

[–] [email protected] 11 points 1 month ago (2 children)

The article says it’s a stock photo that has been edited with AI.

[–] [email protected] 6 points 1 month ago* (last edited 1 month ago)

Prompt “make this guy look like a North Korean hacker or something idk”

[–] [email protected] 6 points 1 month ago

Didn't see that. Thanks!

[–] [email protected] 3 points 1 month ago

Someone wanted to see the new season of The Inside Man early