But if OpenAI didn’t do anything wrong, why would it take down the voice?
This almost made me stop reading. What a garbage point, if someone is offended by something I did, even if I did nothing wrong, I don't do it to them again because I'm not an asshole. He's clearly an asshole who tried to use her voice anyway, but this line of questioning is garbage...decent people apologize all the time when they've done nothing wrong, and then not do the offending thing again, without admitting guilt.
But the design choice is worrying on an ethical level. Researchers say it reinforces sexist stereotypes of women as servile beings who exist only to do someone else’s bidding — to help them, comfort them, and plump up their ego.
And this is where I stopped. If they had used a male voice, they could have argued that they were excluding women. But they did a study and picked the voice people would respond to the best. And objective choice. The author set out to find sexism, and by golly they did it. Amazing.