Do you have anything more than assumptions to go on for the reasons? If you only assume those are the reasons you shouldn't announce them as a big headline item.
this post was submitted on 23 Apr 2024
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Privacy
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Your question is a good one. I'm not the one who downvoted you fyi. To answer your question, it is absolutely a personal anecdote based on my own experimentation. I'm sure others will add their own experiences. Based on my experiences there's no doubt about twitch shadowbanning based on VPN use. I'll admit I don't have a basis for Linux and adblockers being a part of the equation, but I made it clear in my original post that those were assumptions.
To further speculate, I have an idea that the shadowban may actually be triggered by somebody using the same VPN server doing something that triggers it, affecting anybody else on that server. I can't possibly provide evidence for that theory, but it would explain the seemingly random nature of the shadowbans.
VPNs seem a fairly common reason. I am mostly curious how you came to the conclusion that Linux use was a factor since that is not a common ban reason.
I've only experienced a shadowban while using ubuntu. I switch between all the major operating systems on the same twitch account and with the same vpn service/servers. The bans have only been initiated while on linux, although they did follow over to the other OSes until some type of timer was passed.
This follows what some online shopping services do, which is to assign weights to certain user metrics and if a set threshold is crossed it rejects your payment or otherwise blocks you from a transaction. So VPN+MacOS might work but VPN+Linux matches some type of metric fraud systems associate with criminals.
You probably got swept up in the Suspicious User heuristics that Twitch uses now. Mods and Broadcasters should still see your chats. Message a moderator of the channel and explain the situation. They can remove your account from the shadowban from that channel.
It probably means lots of users from that VPN’s gateway IP have been reported/banned/manually added to the Suspicious User restriction list.
I doubt it has anything to do with Linux, and I guarantee it’s not a move to flip you off for trying to guard your privacy as an innocent person.
The issue is that a lot of the things you can do to hide your identity online are the same things people doing bots or harassment do, because they work.
So, their system learns that pattern and when you match it you get caught up. There is no good way to tell users apart when doing offensive security like this, other than waiting for accounts to start spamming the n-word in chats and ruining the stream experience, which is the thing this system is mean to prevent.
Don’t get caught up in privacy paranoia - there are much bigger fish they’re trying to fry than someone who just doesn’t want ad networks tracking them.
For what its worth, I have seen the same thing with a VPN. Sometimes changing servers will work. They also flat out block logins if they don't like your browser settings.
I just gave up on using the site. If they tell you you don't need protection, YOU NEED PROTECTION.
Not OP but: It may not be assumptions but personal anecdote. I guess it takes concerted effort by significant number of individuals to find out if this is happening.
Twitch shadowbans public VPNs due to abuse/bots. The most common method for people to get around bans is to use a VPN -- now assume millions of viewers, and you've got an easy recipe for needing to stop that activity.
You're not punished for being privacy conscious; you're being punished for being roughly in the same realm as harassers, etc.
If you don't want to be banned, rent a VPS and set up your own private VPN for only you. The problem is that using Nord, Windscribe, etc etc is that you're sharing that VPN tunnel with hundreds, maybe thousands of people at a time.
It's trivial for twitch to differentiate between users who are logged in and have verified accounts. Slapping bans by IP is archaic and lazy when you have more precise metrics to go by. And at the very least, they should make you aware that you are banned before accepting your money for their services.
You can just make a new account and blam you're free from the ban on your account. That's why IP bans exist.
VPNs exist and then boom IP bans no longer matter. Hell, some ISPs give you a new IP if you just restart your modem. IP bans sweep up clusters of users behind large gateways like college dorms or carrier-grade NAT.
IP bans do not work and I’m sure twitch seldom uses them, the exceptions being VPNs and cheap/free VPS services.
Think of it from the reverse direction. If you have a twitch account in good standing that's verified with a valid email and has no violations, why all of the sudden would it make sense to apply a ban to this account? Perhaps preventing new accounts from being created on a sketchy IP could be a sensible solution, but shadowbanning an existing account makes no sense and is a lazy approach to security. In addition, fingerprinting makes it so a service can easily differentiate between users using the same IP.
What if the account is compromised? Now the spammer is able to do their spams freely on the IP address.
It's just a hell of a lot easier to black list the entire IP than to try to manually let in small percentage of people who use a VPN AND want to comment or whatever.
It's just a hell of a lot easier to black list the entire IP than to try to manually let in small percentage of people who use a VPN AND want to comment or whatever.
"It's okay to punish people who have done nothing wrong as long as they're a minority group."
It's a lazy approach to filtering/moderation that breaks the service for legitimate users and is not much easier to implement than a per-account reputation system.
Much like the practice of blacklisting email forwarding domains, I won't use it in any service I run, except maybe temporarily to mitigate an active DDOS attack.
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Of course it is easier, however, the point was that it is lazy...
It probably is the the best bang for their buck. I doubt they lose significant profit from the simple stopgaps.
I suppose it's possible to build a system that would let you specifically allow a VPN IP to be green-listed on your account, but you'd probably have to allow it by signing in from a known good IP first.
I think it seems like lot of work for something that isn't really private and is still probably vulnerable to exploit.
Compromised accounts logging in from VPNs are a thing, and most Twitch users probably can’t be trusted not to be reusing passwords across literally everything.
Maybe I'm missing something but you can tell a compromised account from a secure account by the user behavior, no? If an account is compromised the activity will be spam/harassment, etc at which point a ban on that account would happen. And compromised accounts could be accessed from a non-vpn Ip also.
This. Ban by actual activity. None of this machine learning precog bullshit.
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Temporarily banning shared IPs from creating new accounts when there are problems would sort of make sense, in a wrong but convenient sort of way. Permanently shadowbanning them only for chat and including existing accounts which have never misbehaved, which is what they've done, can not be so easily excused. It's been like this for years. At some level they must know by now that it was a mistake, but I imagine there's some kind of stupid office politics type of situation preventing them fixing it.
They're just desperate to curb botting. They've also started to reduce the amount of things you can do as a user who hasn't verified their phone number for this reason. (Also so they can cross-track you on Amazon but that's pure bonus.)
Using a VPS defeats the purpose. The whole point of a VPN and Tor is to mix your traffic with others. It's a requirement for privacy in many primitive countries, such as the US.
They are being punished for following best practices.
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The corporate world is really clamping down on VPN use. VPNs for me for not for thee is their motto.
Only the ‘free’ services. I bet amazon.com won’t ban you from shopping on vpn.
Not just the free services, they're all doing it.
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logs in while connected to VPN
spends 15 minutes identifying fire hydrants, traffic lights, and stairs
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Don't use Twitch
The shadowban I am pissed about is Reddit. The comments would appear for me just fine, but not visible outside of my account. Given that I have pretty much only commented about very neutral, even childish topics - I blame my email, which is on my own domain.
Weirdly, when I was on an affected VPN and had a Twitch account, I could still stream. Just couldn't use the chat on my own stream. It makes no sense whatsoever, and the main effect it has is just to make users angry with them when they discover they've been shadowbanned for no rational reason.
Just another plank in the floor that is "why I don't use Twitch" (most of the planks are 'fuck Amazon')
Can't you still connect to twitch chat via an IRC or XMPP client? Or did they axe that feature?
Pretty sure that still works. A few tech streamers like Vedal rely on that for their stuff to work.
You can get through the shadow banning by sendubg multiple copies of your send request a number of time equivalent to 1 terabyte. Only works if you do it for each comment.
Out of curiosity, have you tested the shadow ban with a non-web Twitch client, like a phone app or an IRC client?
I have not. I try to avoid apps if I can.
Fair enough. Just so you know, though: F-Droid has open-source Twitch apps requiring minimal permissions, and last time I checked, you could use a desktop IRC client to interact with Twitch chat. (The latter requires more effort to set up.)
This happens to me if I have my VPN on from my phone app.
Might be worth spoofing your user agent! I mostly just make it look exactly like the user agent my windows machine sends, so I'll still look like a Firefox user. But by default, Firefox will note that it's the Linux build in the user agent.
Do note though that this does not prevent them from using Javascript to detect your OS. Even Tor Browser does not hide it for some bizarre reason... which IMO makes Linux users blend in a WHOLE lot less.
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