this post was submitted on 15 Mar 2024
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Fucking absolutely!

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[–] [email protected] 88 points 9 months ago (6 children)

It's too late, McDonald's screwed themselves on that by allowing the machine company to play stupid games. I don't see McDonald's as a place to go for ice cream, haven't for literally decades, and I don't know anyone who does.

I hope the temporary kickbacks they got were worth it.

[–] [email protected] 74 points 9 months ago (2 children)

They still need some rulemaking around this and general right to repair though.

[–] [email protected] 23 points 9 months ago

Exactly, to use a bizarre example it illegal to trade onions on the futures market specifically but the bill that law is in has broader language curtailing market manipulation through supply hoarding. If the right to repair gets written up it will set precedent

[–] [email protected] 11 points 9 months ago

and general right to repair though.

And right to modify!

[–] [email protected] 38 points 9 months ago

McDonald corporation and their franchises are two separate entities. The corporation makes money no matter what. Its the franchises who suffer.

[–] [email protected] 7 points 9 months ago* (last edited 9 months ago)

I'm sure the contractor made out like bandits and is friends with the board of corporate so it's totally fine since it's the franchisees[sic] who are responsible for fixing it.

[–] [email protected] 5 points 9 months ago (1 children)

The Pistachio McFlurry is kinda nice ngl

[–] [email protected] 1 points 9 months ago (1 children)

Hold up. When and where is/was this a thing?

[–] [email protected] 1 points 9 months ago* (last edited 9 months ago)

I tought it was a global thing.

It's very hard to find it mentioned online outside of the Italian McDonald's branch. There is a chance it might be local to my country.

[–] [email protected] 3 points 9 months ago

Braum's gang sound off!

With my luck they're also a shitty company and I had no idea...

[–] [email protected] 1 points 9 months ago

They ended their exclusivity contract with the ice cream machine maker a few years back. So they can use other machines than the shitty ones.

[–] [email protected] 48 points 9 months ago

Fuck Taylor. They are the Apple of ice cream machines and everywhere that uses their machines is always out of ice cream because the machine is always broken and when they finally send a tech out and charge you $2000 just to show up, he's a total weirdo that harasses all the female employees.

Source: worked at a place with a Taylor ice cream machine one time.

[–] [email protected] 35 points 9 months ago

Let's do that but also for everything else money can buy.

[–] [email protected] 35 points 9 months ago

90 days to have someone to come fix the damn thing, absolutely ridiculous.

[–] [email protected] 32 points 9 months ago

Lets not forget the debacle where a third party company designed a cheap and permament fix for the ice cream machines and mcdonalds responded by comiting libel against that company. The company that makes the ice cream machine then outright stole their IP (found to have outright copy pasted code with comments and all) and briefly sold it as their own fix before I belive discontinuing it.

Kind of like the ice cream machine fix version of 'embrace, extend, extinguish' but with all the finesse of beating someone up in an alley.

[–] [email protected] 26 points 9 months ago

I didn’t think they would actually talk about the McDonald’s ice cream machine but no, it looks like the comments specifically referred to “soft serve machines” that can cost as much as $625 in lost sales daily!

[–] [email protected] 15 points 9 months ago (1 children)

its weird how every joke about some aspect of america is just some kind of corporate corruption.

[–] [email protected] 4 points 9 months ago

Corporate corruption is what makes America what it is

[–] [email protected] 11 points 9 months ago* (last edited 9 months ago) (1 children)

It doesn't surprise me in the least that franchisees would stop selling ice cream, and claim the machine is out of order. It's by far the most rational response from their perspective. It also has the benefit of conditioning your customers not to expect ice cream. But that then begs the question: who owns the McDonald's experience, the experience deliverer or the brand owner?

[–] [email protected] 1 points 9 months ago (1 children)

I worked at a McDonalds in high school, and there were two reasons it was out of order: 1) standard “machine is broken” and 2) cleaning issues.

It took an employee almost an entire shift to clean the machine appropriately to pass health inspection. To their credit, there was never any half ass cleaning attempts, we always had to sterilize the machine. People would come in and joke about how the machine is down, “haha”, but in reality some poor sap is scrubbing down the parts that look like they belong in a bondage torture film.

[–] [email protected] 1 points 9 months ago (1 children)

I read that the machines are engineered to 'break' easily as a pretext to force cleaning. Supposedly McD's worry in a scenario with non-self-sabotaging units is that the worst franchisees would rarely clean, leading to customers getting sick, leading to brand risk worn solely by McD. You'd be better placed to determine the truth of that.

[–] [email protected] 1 points 9 months ago

I honestly don’t know if they were broken. A light would come on saying it needed service. We would turn it off, drain it, clean it, then wait for the service guy.

[–] [email protected] 10 points 9 months ago (1 children)

this is like years too late, I'm not going to mcdonalds for ice cream anymore, especially not now that it's almost 6$ for a mcflurry. l can spend that much buying M&M's and the ice cream myself and grt more than one serving for it

[–] [email protected] 1 points 9 months ago

What inflation does to a mf

[–] [email protected] 9 points 9 months ago

I remember McDonalds

[–] [email protected] 1 points 9 months ago

FINNALY MCDONALD'S ICECREAM IS NO LONGER LEGENDARY