this post was submitted on 11 Mar 2024
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[–] [email protected] 174 points 9 months ago (3 children)

Aaaaaaand that’s why we all got the mandatory class action related agreement notifications. Scum.

[–] [email protected] 33 points 9 months ago (2 children)

I wonder if that will hold up in court for existing customers affected prior to the updated TOS.

[–] [email protected] 16 points 9 months ago (1 children)

It would not*

*Does not apply in the 5th circuit

[–] [email protected] 8 points 9 months ago* (last edited 9 months ago)

It probably wouldn't hold up in court, but it can be used as a bludgeon to dissuade people from filing in the first place. Roku is totally allowed to lie and say "You can't sue, you agreed to mandatory arbitration. // You can't join the class action, you agreed not to. If you do either of these things, we'll sue you."

This could easily dissuade quite a few people from litigating, limiting how much the company needs to pay out.

[–] [email protected] 0 points 9 months ago

Unlikely.

Note that the bit about arbitration or not filing class action suits is not new. The new bit was having to talk to their lawyers even before requesting arbitration.

But in any case, I doubt those would be held enforceable in the event of something like this.

[–] [email protected] 18 points 9 months ago

Yup. Was waiting for the shoe to drop. Fuckers.

[–] [email protected] 5 points 9 months ago
[–] [email protected] 59 points 9 months ago (1 children)

Between December 28, 2023, and February 21, 2024

Suspiciously right before users were forced to sign a new TOS, agreeing to two layers of arbitration, if they wanted to use their TV or streaming box.

[–] [email protected] 17 points 9 months ago (1 children)

Yeah, I wonder how much weight that new arbitration agreement holds in light of this breach. I feel like you can't just fuck up with your customers' data, force them to agree to not sue you, and then tell them that you fucked up with their data. Those users agreed to a contract where they likely had critical information withheld from them in bad faith.

[–] [email protected] 6 points 9 months ago

The contract was always in bad faith. EULAs are all in bad faith.

They know damn well everything they put in there is unenforceable and do it anyways.