this post was submitted on 10 Sep 2023
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https://www.propublica.org/article/cigna-pxdx-medical-health-insurance-rejection-claims
Considering this article talks about automed denial without a case review by doctors, most definitely.
Thank you for posting this. This tactic isn't new. It's been a common practice for decades. Bury the customer under paperwork and rejections hoping they give up.