this post was submitted on 11 Feb 2024
1072 points (97.6% liked)

Memes

45189 readers
1344 users here now

Rules:

  1. Be civil and nice.
  2. Try not to excessively repost, as a rule of thumb, wait at least 2 months to do it if you have to.

founded 5 years ago
MODERATORS
 
you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 23 points 7 months ago

If it's still under warranty, they HAVE to unless they can prove your modification caused the system to fail. It's no different than the silly stickers that say "warranty void if removed" - that's a nice fantasy for the manufacturer, but at least in the US it's been ruled those stickers mean absolutely nothing. If they're refusing to fix a phone under warranty, contact your local AG and enjoy watching them squirm. Loop in the FTC for good measure.

https://www.ftc.gov/business-guidance/resources/businesspersons-guide-federal-warranty-law#Magnuson-Moss