Technology

59390 readers

2569 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago

MODERATORS

[email protected]

753

Cable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Click (www.wired.com)

submitted 10 months ago by [email protected] to c/[email protected]

115 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 10 points 10 months ago (1 children)

Gosh, maybe the people designing the web UI for the cancellation process for their employer should make it clear exactly what the customer is cancelling so they're not going to make that mistake.

[–] [email protected] 8 points 10 months ago (1 children)

Dunno, sounds hard.. what if we just don't let em cancel?

[–] [email protected] 4 points 10 months ago

Charge them a service fee as well for using the agents, even if they are automated