this post was submitted on 18 Jan 2024
572 points (99.5% liked)

Technology

59207 readers
2845 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago
MODERATORS
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
572
Cable firms to FTC: We shouldn’t have to let users cancel service with a click — Customers may “misunderstand the consequences of canceling,” say lobbyists (arstechnica.com)
submitted 9 months ago by [email protected] to c/[email protected]
49 comments fedilink hide all child comments
 

Cable firms to FTC: We shouldn’t have to let users cancel service with a click — Customers may “misunderstand the consequences of canceling,” say lobbyists::Customers may "misunderstand the consequences of canceling," cable lobby says.

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 167 points 9 months ago (3 children)

"The proposed simple click-to-cancel mechanism may not be so simple when such practices are involved. A consumer may easily misunderstand the consequences of canceling and it may be imperative that they learn about better options," NCTA CEO Michael Powell said at the hearing. For example, a customer "may face difficulty and unintended consequences if they want to cancel only one service in the package," as "canceling part of a discounted bundle may increase the price for remaining services."

This sounds like a "you" problem. If your service were any good this wouldn't be a concern because nobody would have a reason to reach that page. Take those discounted bundles and fuck right off.

[–] [email protected] 12 points 9 months ago

"imperative"

[–] [email protected] -5 points 9 months ago* (last edited 9 months ago) (2 children)

I'm sure these lobbyists are being paid millions to prevent buttons that would make them make more money. Makes total sense.

[–] [email protected] 6 points 9 months ago

🥾👅

[–] [email protected] 4 points 9 months ago (1 children)

You can't just sarcastically say a statement that no one else was even implying to... I don't even know wtf you're trying to do here.

No one is arguing that these buttons will benefit cable companies. All the arguments I've read so far in here boil down to "people should be able to cancel services they don't want even if it fucks the cable companies" sometimes combined with a dose of "and I hope it does fuck them".

[–] [email protected] 1 points 9 months ago* (last edited 9 months ago)

I'm not rebuking anyone, I'm making a sarcastic comment targeting the lawyers and their stupid argument.

The relevant part I'm commenting on is the quote, not the comment.