this post was submitted on 15 Jan 2024
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517
'It hasn't delivered': The spectacular failure of self-checkout technology (www.bbc.com)
submitted 10 months ago by [email protected] to c/[email protected]
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[–] [email protected] 6 points 10 months ago

I treat self-checkout as a game with 2 goals:

  1. Make it through the process without getting any help.
  2. Do it as fast as a trained cashier.

In a good season, my batting average for #1 might be .300, which would not be bad were the game baseball. As far as #2 is concerned, I have never come close. It's like I throw 30 mph pitches. Things get real when I'm trying to look up bananas or something and the helper comes up behind me. "It's 4198. Here, let me do it." Thanks, I already lost #2 and you just made me lose #1…again.