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The tech sector is pouring billions of dollars into AI. But it keeps laying off humans
(edition.cnn.com)
This is a most excellent place for technology news and articles.
I promise you they will not rehire those they fire to replace with LLMs. I cannot post which company I work for but it one of the largest employers in my country with tens of thousands of employees. We have laid off entire branches of our organization in favour of enterprise GPT-4 licenses.
Several sectors of HR have been replaced, our program analytics and accounting branches have all gone through 3 levels of cuts (we now have a chatbot that handles data viz and HR mediations/parts of various HR processes. Our graphics and design teams are now Stable Diffusion.
These changes were implemented in August of last year. Thousands of employees have been replaced by a handful of different generative AI licenses and we had to take on an additional cost of hiring an offshore consulting firm to feed these models our business data so they would be more customized for our org.
I’m looking for my exit because despite the increased costs and automation, things aren’t working well at all. The HR bot sometimes tells you rules that don’t exist (had to look deep into my contract because HR bot told me I wouldn’t be eligible for severance pay which was false). All of our workloads have quadrupled with losing a good chunk of our staff and trying to fix things that are now broken. I went from 40h/week to 60+ and I’m definitely on the lower spectrum of this.
That sounds about right. Incredible that they dove into it so completely, and having a bot handle their HR sounds like they're spoiling to get fucking wrecked in court, at least at this stage. So, what makes you say they won't reverse course? The cost savings are worth the lost performance, or they just haven't/won't see(n) the writing on the wall?
Sunk cost. They’ve already spent tens of millions on this.
With all the biases the bots carry, it'll be law time for many of these corporations. Money gained by firing developers will be lost on retaining DIck, Schlong & Partners.
Sounds like the same performance as before, when it was a human!
"If we lie*, hopefully they won't check. And if they call us out, it was an honest mistake!"