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I've had such a miserable experience with the XPS 13. Kind of bitter about it.
Thanks for the warning. I’m looking to replace my Inspiron, and the XPS series seems to be a contender.
I’ve had a couple of issues with the Inspiron (the hinge broke just after the warranty expired and the keyboard has a busted spring that blocks five keys from working), but it also lives on my backpack for teaching, so I probably can’t really complain.
Why? What wasn't working right?
Still haven't gotten the camera working. They seem to load up their custom firmware in their Ubuntu build but I wanted Arch btw. Also have some issues with recovering from sleep but can't say for sure if it's hardware/driver related.
Non-Linux related, it's only got 2 USB-C ports for external connectivity. Temperatures also seem to be all over the place. All might be forgivable if the keyboard wasn't basically a flat sheet of plastic where your fingers can't tell the keys apart.
Man if you insist on Arch that's a you problem and not a hardware platform problem. I'm not a Dell fanboy but my XPS 13 is doing great, six years in with a battery change running of all things Win10 with WSL. It's hassle-free dev environment.