this post was submitted on 26 Nov 2023
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[โ€“] [email protected] 30 points 11 months ago* (last edited 11 months ago) (1 children)

I mean sometimes they do know, they're individuals after all with varying levels of knowledge and experience. If they say they don't know I thank them and move on, but plenty of times they've been able to answer my questions. Seems a bit patronizing to assume that just because they work at a store like that it means they don't know anything and can't answer questions. I actually literally asked an employee a question about a plumbing fixture in a big box store recently and, shocker, they were knowledgeable and had the answer to my question.

[โ€“] [email protected] 10 points 11 months ago

Exactly plus they're more likely to know and hear things about products. What tradesmen hasn't stopped and talked a person ear off about their go to stuff and why it is. There's plenty of tradesmen who know less than the person at the store as well.