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Am i the a**hole for telling my coworkers no? (xalla.day)

submitted 1 year ago by [email protected] to c/[email protected]

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Let me start by saying I'm a "floor guy" at a small town hardware store. I am in training to be a manager but not one yet. I do a bunch of stuff around the store. Which leaves me busy a lot of the time.

We have a paint department that LOVES calling me and the other floor guys to do dumb things that is their job. Now, I don't mind helping here or there. However when I get called away from doing something to come pick up your empty boxes to bring them to the box crusher when you're supposed to, or to bring a box up to the register for a customer that weighs 10lbs.

I just get furious since they've been told not to do this. However they don't stop. I recently told them I'm not moving a box for them since they weren't busy. They were just playing on their phone while waiting on me.

They complained and the manager told them it's their job. Now I have multiple people mad at me because I tell them NO. When it's not my job unless they are too busy.

Am I the asshole?

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[–] [email protected] 16 points 1 year ago

the trick is just learning how to tell people No

its a balancing act that takes some finesse and if you are going to be a manager soon, you might look into how it is done

Im not sure if I could explain it but it usually involves listening to the request, rewording the request and repeating it back. And then explaining the situation as you see it (why you will say no) and then when they have understanding of the situation, you explain why you are saying no.

From my personal experience, this works out pretty well but there is always that one off that blows up in your face. When that happens just face it head on and as time goes on it usually gets better and requires less work when you have to say no