this post was submitted on 05 Nov 2023
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Loving this AI revolution so far (sh.itjust.works)
submitted 1 year ago by [email protected] to c/[email protected]
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[–] [email protected] 32 points 1 year ago* (last edited 1 year ago) (14 children)

Yo I have a story for you.

I have a damn Thinkpad T495, so not thaat old, but "oUT oF WaRrAnTy".

I need Windows for work stuff, so I tried installing it and that shit misses drivers. Downloaded .exe drivers and put them to a seperate USB stick (after giving up the wish to include them in the ISO).

But supposedly these drivers are installers and not direct executables, and I have no idea of Windows. So well... contacted their support.

First, if its not a hardware problem it doesnt exist. Did the typical thing, click through the "Oh maybe its a problem with X?" "No, I know your stupid FAQs wont help me, other problem"

Support mail? No way.

So I get to a very friendly bot, giving me stupid solutions

Hey have you tried X?

Not helping, I want to get a mail contact

So would this help?

It does not help me, I need to speak to a human.

maybe this?

fuck you

Oh, I am sorry not being able to help, here is a list of options.

That damn list suddenly had a support mail? Lol? These bots really react best if you plain up harass them. I reproduced this exact scenario twice.

[–] [email protected] 16 points 1 year ago* (last edited 1 year ago) (4 children)

I always do that if I'm on the phone and the stupid bot is being unhelpful. And especially if my call might be monitored. "No you stupid fucking bot that didn't work. I want to talk to a human" "Fuck you. Get me a person to talk to". etc. It's the fastest way

[–] [email protected] 10 points 1 year ago (3 children)

It probably won't always work, but pressing 0 is usually a "hidden" option that'll connect you to a human. It used to be used to connect people to an operator, and many companies still use it that way, even if they don't advertise it.

[–] [email protected] 3 points 1 year ago

I've had plenty get really snarky when you try to do that. The prompt will pause then just restart the speech.

[–] [email protected] 3 points 1 year ago

I've been encountering fewer and fewer of those that still work lately. Most IVR systems I've interacted with just disconnect you if they can't understand your input.

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