this post was submitted on 24 Aug 2023
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I had a health care provider tell me that they couldn't create an account in their portal because they already had someone with my exact name and DOB. They refused to accept that they had bad data in their system, but they did tell me the email address on file (probably a HIPPA violation right there) and I was tempted to reach out to see if there actually existed someone with my same DOB and First/Last name.
What the hell kind of database doesn't use an internally generated unique ID to reference user data? It shouldn't matter that there is duplicate data. But like you said, it's hospital systems I guess...