this post was submitted on 14 Jun 2025
368 points (97.7% liked)
Technology
71448 readers
2431 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related news or articles.
- Be excellent to each other!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
- Check for duplicates before posting, duplicates may be removed
- Accounts 7 days and younger will have their posts automatically removed.
Approved Bots
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Customer support is annoying or whatever but this is horrifying. Several people will die because of this.
you're too concerned about those "consequences" but have you considered that they get to fire people as well and save money?
did you think of all the taxes they'll cut from the rich? no, you only think about yourself and what will happen to you in an emergency
This is what it comes down to.
Rich people matter.
In our society they are the only ones that matter, unless they start to live in fear
It says for non-emergency calls.
It might actually help with real emergency calls getting through faster.
If someone calls 911 how on earth do you know its a non-emergency before speaking with someone?
Unless the AI fucks up and makes it sound like an emergency.
I know, and maybe it will, my faith is just very low.
One thing left unclear is how the determination is made about emergency versus non emergency.
If it's a separate number, ok, seems clear cut enough.
If it's human always answers and if it's some bullshit they just click a button to punt to AI instead of just hanging up, ok.
If they are saying the AI answers and does the triage and hands off immediately to a human when "emergency detected", then I could see how that promise could fail.
The important thing is that they can tune this to attempt to hold false negatives constant while decreasing false positive rate.