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I notice that people refuse to read emails. They would rather have a 30 minute conversation where I give them all of the information/questions that would have been an email and I hate it.
One way I deal with it is to PARE BACK the content I need to give them and use bullet points. You have to get it to the absolute bare bare bare minimum. Never write more than two short, broken up, and spaced out paragraphs. Bullet points should never be more than one brief sentence.
I've had increased success in getting people to accept and respond to emails that way.