this post was submitted on 12 Jun 2024
800 points (98.0% liked)

Programmer Humor

19817 readers
49 users here now

Welcome to Programmer Humor!

This is a place where you can post jokes, memes, humor, etc. related to programming!

For sharing awful code theres also Programming Horror.

Rules

founded 2 years ago
MODERATORS
 
you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 1 points 6 months ago

I find that when a user continually makes a stink to get their ticket dealt with first, I gently try to correct them, and when that inevitably doesn't sink in, and they call during a critical issue, I tell them quite firmly that things are down and nobody at x site can work, so your printer will have to wait. Log a ticket and I'll address it when I'm done Brenda.

.... They usually back off when you make it clear to them that they're not the most important thing you're dealing with at any given moment.