this post was submitted on 29 May 2024
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I think the term documentation can and should include bug reports, community questions and answers, and project examples and guides that are often only shared in Discord servers in recent years.
Most of these servers would be better off as discussion forums, but spam and ancient software have really hurt them. Young web devs need to start giving a shit about open web again. Time to make something better than phpbb, wordpress, and discord.
Then I must be missing a lot of projects, because I don't know of any which use discord for any of these things, besides questions and answers. And even then, only for informal stuff. Anything more serious goes on GitHub (or alternatives) or forums.
I run into this most often for video game mods' and fan ROM hacks' support communities; they might host their projects on GitHub, but any and all technical support happens exclusively on their Discord server.