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Paid full price and got this in the mail (open box). GameStop and I have different definitions of “new”
(i.imgur.com)
this post was submitted on 13 Sep 2023
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Yes we do. New to me is unopened..if you took the plastic off I'm not paying.new. GameStop wouldn't take this game back as new either.
GameStop wouldn't take it back because they can't take your word for it, where they themselves know that it's effectively "new" even if it's open box for display reasons. Consumers can somewhat reasonably assume that they aren't selling you a used product as new due to potential false advertising claims.
An item that is open but never used is still new. A new car that has yet to be sold to anyone but that has been on numerous test drives is still new.
As a consumer I can verify the car is running, the interior still looks fresh, there are no dings, the engine isn't missing hoses, etc. I can't verify the disc hasn't been scratched lightly until I know the disc reads.
You can... look at the disk?
Besides, who cares if the car looks fresh? The doors were opened, and gasp taken for a test drive! So therefore it's no longer new!
All I'm saying is technically speaking "new" doesn't mean "absolutely an unequivocally untouched." It just means it hasn't been sold or used by anyone else. Open box isn't "used," it's "open box" and effectively new, and can generally be treated as such. You're free to be skeptical, though, as would I
Looking at the disc doesn't always show damage.
Would GameStop take open box as a new return? No. So they shouldn't see it as new.
I already addressed that and I'm not going to go in circles with you
I got you. I can take their word for it that the disc is perfect but they can't take mine. Makes sense.