Memes

You're presenting the two options as similar when I'm not entirely sure they are. You've explored making an easy game harder and a hard game easier, but let's look at the other two results from your presented options: making an easy game easier and a hard game harder.

Making a hard game harder is often met with praise because the people who beat or otherwise enjoy the hard game already want and expect a challenge out of the game, so giving them more of that is almost what they expect already.

Making an easy game easier can be met with praise as much as it can be subject to criticism. The Pokemon series has long been critiqued for continually making every next installment easier and easier for the last several generations.

Obviously in your example of making a hard game easier there are people in favor of it but also people against it. The fact that we're having a discussion about this controversy is proof enough that many people want it, but dedicated fans are often against it.

And just like in your example, I don't think I've ever seen someone against allowing an easy game to have harder modes as long as it doesn't negatively impact those playing the easier modes.

The trend I'm seeing amongst these 4 outcomes is usually that allowing the option for a harder mode than the game already allows is often agreed upon by the wider gaming community, but asking for easier modes is often controversial. The trend I'm also seeing is that this remains true regardless of if the game was considered easy or hard in the first place.

Your original post seems to imply that players and fans for hard games are being obstinate and resistant to allowing the same concessions that players and fans for easy games do, when you could use the other two results I brought up to make players for easy games seem just as obstinate. "Us players of hard games are allowing for harder games to be made, why do you fans of easy games seem to be having such a controversy over if easy games should be made easier?" or something to that effect.

In my opinion, the controversy isn't whether hard games should be made easier, it's whether games that fans enjoy should be made easier.