this post was submitted on 06 Apr 2024
1023 points (97.2% liked)
Programmer Humor
19817 readers
57 users here now
Welcome to Programmer Humor!
This is a place where you can post jokes, memes, humor, etc. related to programming!
For sharing awful code theres also Programming Horror.
Rules
- Keep content in english
- No advertisements
- Posts must be related to programming or programmer topics
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
People are quick to judge without considering the circumstances. Wasn't the customer's attitude equally wrong? Aren't you implying that the service person should have let her bully him?
No, they should have told them to get lost.
yes the customer was out of line, that's not an excuse to stoop to their level.
In a customer service setting, often times that's all you can do. The customer knows what they want, and particularly if there's money to be made, your employer will require you to do so. It sounds like this place wasn't exactly like that, but dude said multiple times this was unnecessary, and the customer still wanted it. He told them it'd be long and expensive. And unnecessary. They said do it. At a certain point, we have to trust that the customer really is their best advocate, and just do what they want.