Yup, I figured service jobs would be some of the last to go honestly. Replacing a person that works at a desk on a computer all day with a computer is just cutting out the middle man. Replacing someone that requires a lot of physical ability to move around and manipulate objects requires tech that doesn't live in the cloud.
And considering I've been reading about AI taking other jobs for the last year or more, I guess they kinda are the last to go. Now we just sit back and watch it accelerate. Either get UBI or a revolution that leads to UBI. Or the cyberpunk future the oligarchs plan to leave us with as they set their power hungry sights on Mars.
That's the headline in the article.
Unless you're being pedantic about 'Companies' not being specific enough. Because bad management and lack of proper process is inclusive under the word 'Companies' when used in the context of this sentence.