sevan

joined 4 months ago
[–] [email protected] 16 points 2 days ago

The way I've seen it, it appears to primarily be used by the various British and former British colonies, including the US. For these groups, anyone from outside the colonies living in "our" territory is an immigrant (who is certainly a lower class!). However, if we choose to reside in another country, we are not immigrants, we are "expats".

Not everyone uses this term, but those that do frequently congregate in English speaking enclaves and make no attempt to integrate into their new home. They often see the locals as a sort of servant class, particularly because they probably came with enough money or income to make them wealthy by local standards.

As you might imagine, people with this attitude are probably not very popular with locals.

[–] [email protected] 3 points 2 weeks ago

I would do a search for job listings that would be the jobs you would be applying for if you chose to leave your job or were laid off. Do the job descriptions list the certifications you are thinking about getting? If so, it might be worth pursuing, especially if you can get your current employer to pay for it.

For example, almost every project manager job lists PMP certification. If you are currently a PM and don't have it, you might want it just in case you get laid off to improve your chances of getting a new job. Otherwise, you might be up against 10 other candidates with just as much experience, but 3 of them have a cert and you don't even get a screening interview.

[–] [email protected] 36 points 3 weeks ago (1 children)

At my old company we would ban customers that were repeatedly abusive to customer service agents. Agents had the right to hang up on customers that were being abusive and if the same customer kept getting reported, eventually they would receive a letter from the legal department telling them to stop. If it continued, they would get banned.

I remember one guy was so bad that a director got the phone system to automatically route any calls from him to his mobile line and put him in his phone book. He would very politely greet him by name as soon as he picked up the call to make it clear that he wasn't ever going to get through to anyone else.

[–] [email protected] 21 points 3 weeks ago

At a prior employer, we noticed that there were many customers getting essentially free service ($100-200 per month) by calling customer service hundreds of times per month and asking for credits for all sorts of things. They were generally very nice and just picked up $5-10 credits until their service was free. Beyond the free service, they were costing the company the expense of the service calls.

We started routing all of them to a small group of agents and flagged the accounts so the agents would deny them pretty much every time. It was kind of funny because we didn't tell them anything changed, but you could see that some of them noticed because they started asking which call center they were talking to. They would immediately hang up and call back over and over and just keep going back to the same place. Eventually most of them gave up.

Note: nobody here would/should feel sorry for this particular company, but I still thought it was funny to see these scammers get mad that we caught on to the scam.

[–] [email protected] 2 points 1 month ago

Thanks, I'm guessing the benefit of subscribing is to create that persistent relationship. The free version from MS that I'm using times out after a while. I definitely get the problem of it making up experience for me when it encounters something in a job description that isn't referenced anywhere in my info. Honestly, I'd probably get more interviews if I just let it make up stuff, but I'm guessing that might become a problem for me later. :)

[–] [email protected] 2 points 1 month ago (2 children)

Can you share a bit about how you used it? I've used Copilot a bit to try the same thing, but it makes so many errors that I spend too much time editing and fixing them. Also, after running quite a few cover letters, I found that the text was repetitive and unnatural in a way that made it really obvious that it was an LLM writing the letter and not a person.

[–] [email protected] 12 points 1 month ago

To some degree you can get use Glassdoor with the help of the element zapper from ublock origin. What you can circumvent is pretty limited, but you can at least get a bit of information without jumping through all their hoops.

What that said, I would not put a ton of trust in the reviews section. As people have mentioned, companies can get bad reviews removed, but also most happy employees aren't taking the time to go submit a review. I use it more to see salary ranges for job titles, both generally and at specific companies. Even that is subject to how honest users are about their title and salary, but employees have much less access to that kind of info compared to employers, so I have to take what I can get.

[–] [email protected] 1 points 1 month ago

In my experience, most men wearing business casual dress very poorly. I typically see ill-fitting khakis, boxy shoes, and a polo shirt (frequently a polyester golf shirt). Companies that have moved to casual dress (jeans) have done the world a favor by letting these poor guys wear jeans and sneakers (still the polos though...).

[–] [email protected] 1 points 2 months ago

I've been curious about this too, but haven't been able to find anything that puts a real price (including future profit margin) on GenAI. For example, having a chat conversation with a customer service agent in India might cost about $2-3. Is a GenAI bot truly cheaper than that once you factor in the energy & water costs, hardware, training, profits, etc.? It might be, but I'm skeptical.

[–] [email protected] 3 points 2 months ago (1 children)

Strange Horticulture...I'm probably fine.

[–] [email protected] 14 points 3 months ago

I've been applying similar thinking to my job search. When I see AI listed in a job description, I immediately put the company into one of 3 categories:

  1. It is an AI company that may go out of business suddenly within the next few years leaving me unemployed and possibly without any severance.
  2. Management has drank the Kool-Aid and is hoping AI will drive their profit growth, which makes me question management competence. This also has a high likelihood of future job loss, but at least they might pay severance.
  3. The buzzword was tossed in to make the company look good to investors, but it is not highly relevant to their business. These companies get a partial pass for me.

A company in the first two categories would need to pay a lot to entice me and I would not value their equity offering. The third category is understandable, especially if the success of AI would threaten their business.

[–] [email protected] 1 points 4 months ago (2 children)

The only use case I can see for Access is when you absolutely must have a database and your company will not provide you a real database solution. I have experience with both, but haven't touched Access in years (and hope to never do so again). To be fair, I also regularly use Excel for things that I should probably be using Word for because it is easier to get formatting right in Excel.

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