overview for GALM

Business owner 'hires' ChatGPT for customer service, then fires the humans in c/[email protected]

[–] [email protected] 60 points 11 months ago (2 children)

And the way customer support staff can be/is abused in the US is so dehumanizing. Nobody should have to go through that wrestling ring.

Musk refused to testify in Twitter stock probe — After being sued by SEC, says he wants US regulators to be punished in c/[email protected]

[–] [email protected] 6 points 11 months ago (1 children)

Yeah, of course, the guy who is doing everything wrong is absolutely on top of it this time.

Microsoft might want to be making Windows 12 a subscription OS, suggests leak in c/[email protected]

[–] [email protected] 26 points 11 months ago* (last edited 11 months ago) (2 children)

I love when one of the richest companies on Earth (2nd by market cap, only behind Apple) just doesn't make enough money that they need to consider this bullshit. Fuck this infinite profit growth. This is so fucking stupid. Everything is a god damn subscription. Gotta wring out every penny from our customers as the good Lord intended.