this post was submitted on 27 Jun 2024
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Mildly Infuriating

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Just put less chicken in the box! And I used up my reward to get a 2$ small popcorn chicken.

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[–] [email protected] 100 points 4 months ago (3 children)

Out of the small packaging maybe?

[–] [email protected] 48 points 4 months ago (4 children)

Then they should be able to just sell fewer but in a large box/bag

[–] [email protected] 43 points 4 months ago (2 children)

Now you've gotten your inventory counts off. There's also a (marginal) cost difference between the two size cartons. Of course, this needs to be balanced against customer satisfaction- there will be a non-zero number of customers who won't want the upsell or to buy an alternative item, and so the question is how much business would you lose vs how much money you'd make offset with the extra time and corporate headache of reconciling inventory?

Not that Sonic shouldn't do this, just throwing out some real-world considerations.

[–] [email protected] 27 points 4 months ago

You forgot how many people would bitch their small size in a medium container wasn't filled properly.

[–] [email protected] 1 points 1 week ago

Lol, fast food workers absolutely do not give this much thought to it, corporate would if it was an over arching rule placed on all restaurants but for running out of a product temporarily while worse case scenario waiting a week for a restock? Under thinking is far more likely, I can imagine that conversation right now…..

Hay bos were out of small boxes.

K. I’ll block it tonight while doing my inventory.

K.

[–] [email protected] 11 points 4 months ago

Nope, that would eat into our profit. Better to just not sell anything! /s

[–] [email protected] 9 points 4 months ago (1 children)

Hell, when we run out of the 24 pack bottled water, we throw them a 32 count and call it a day... Some people/companies are so rigid, they lose sight of customer first. Not saying they should bend over backwards, but consider the lost sales by not even attempting to make it right.

[–] [email protected] 3 points 4 months ago (2 children)

Unless people buy the medium instead. Then its good buziness

[–] [email protected] 1 points 4 months ago

Dude, the number of times someone will cancel a 20+ item order, just because we couldn't find one item, dozens every day.

[–] [email protected] 1 points 4 months ago

Not me, I just ate cup Ramin instead.

[–] [email protected] 14 points 4 months ago* (last edited 4 months ago) (2 children)

If so, it's still probably deliberate, because corporate knows full well a bigger box would work too. Eshittification is coming for our nuggies.

[–] [email protected] 5 points 4 months ago (1 children)

Big bag of frozen nuggies ftw

[–] [email protected] 3 points 4 months ago* (last edited 4 months ago)

Like $4 for a huge bag. What can $4 buy at fast food places? I'm legitimately asking because I just stopped going to these places years ago.

[–] [email protected] 4 points 4 months ago (1 children)

I feel like nuggies were the beginning of enshitified food

[–] [email protected] 3 points 4 months ago* (last edited 4 months ago)

I often feel like that too, but there were things like haggis and sausage before them. It's good to remember that turning inedible mush into something appealing actually has a long and noble history.

[–] [email protected] 4 points 4 months ago

Oops didn't mean to! Now spend more money!

[–] [email protected] 37 points 4 months ago

They want to advertise a $2 chicken box without actually selling chicken for $2.

[–] [email protected] 19 points 4 months ago

I'm annoyed at the words being abbreviated despite the buttons being large enough

[–] [email protected] 15 points 4 months ago (1 children)

Popcorn chicken should be distinct in size from chicken nuggets. I will die on this hill.

[–] [email protected] 9 points 4 months ago
[–] [email protected] 13 points 4 months ago

they ran out of boxes, not nuggets

[–] [email protected] 12 points 4 months ago (1 children)

People probably complain if their box isn't full so they stopped doing that. Not worth the time to explain it to unreasonable customers.

[–] [email protected] 9 points 4 months ago

Or the boxes are pre-made and they ran out

[–] [email protected] 4 points 4 months ago* (last edited 4 months ago) (2 children)

You know what’s mildly infuriating? That OP mentions the box issue and that it could be solved by putting less nuggets in a larger sized box, yet people still comment saying they ran out of boxes.

[–] [email protected] 10 points 4 months ago* (last edited 4 months ago)

My understanding is that companies rarely track inventory per piece directly, since it's much easier to track box/package size as dictated by their distribution standards.

So if a company runs out of small boxes, they can't just undersize the amounts in a medium box without totally screwing up their inventory management, because their inventory management expects a certain amount in those medium boxes.

[–] [email protected] 1 points 4 months ago

Nah, that's just anticipating customer rage. When I worked in restaurants I learned very early on that it's better to put things in a smaller container, and put the overflow into a separate container, rather than try to give them a little extra in the next size container that doesn't get filled up.

It's the meme with the kid failing to understand that the amount doesn't change just because the container changes. Only with angry adults who want their money back.

[–] [email protected] 3 points 4 months ago

Maybe the nuggets at that location are close to their expiration date so they're only selling larger sizes to get rid of them faster?

[–] [email protected] 3 points 4 months ago (1 children)

What even is a small Jumbo popcorn chicken?

[–] [email protected] 4 points 4 months ago

The opposite of a jumbo small.

[–] [email protected] 2 points 4 months ago

He probably ran out of the actual boxes for that size

[–] [email protected] 2 points 4 months ago

Our sonic ran out of toys for their wacky packs this week. Also lettuce, onion rings, pretzels, and limes.

I'm assuming they're having a major supply chain problem.

[–] [email protected] 1 points 4 months ago

They know you're probably going to buy the larger box.

[–] [email protected] 1 points 4 months ago

Those fucks.