I'd sue them if I had the perpetual license. Their only options should be to go out of business, support the product in the way it was promised and purchased, or buy the licenses back for the same cost as 20 years of their subscription product would cost (which is dirt cheap compared to perpetual).
this post was submitted on 17 Apr 2024
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Honestly, unless they have some kind of concrete guarantees sufficient to ensure that a customer is happy (like service providers with N% uptime guarantees), I think that trying to force someone to support something that they don't want to support is a dead end. There's too much wiggle room in what they need to do.
What are the alternatives for people in this enviornment?
I use qemu when I virtualize things. I assume that there's some company out there that provides commercial support for it and tools for deploying and managing tons of VMs.
Proxmox. Microsoft has Hyper-V and Windows Storage. Oracle has VirtualBox but lol no. There’s also OpenStack that has a whole bunch of stuff to it, and of course you could just orchestrate Debian with Terraform, Ansible, Chef, Puppet, etc.
EDIT: Oh and I almost forgot Citrix
I think that trying to force someone to support something that they don't want to support is a dead end
Then they shouldn't have promised to, or bought a company that had made such a promise.
Alternatives would be Nutanix, Xen, CloudStack, Hyper-V, Proxmox, and moving more quickly to containers.
I don't think perpetual licenses ever included perpetual support.
So it was a scam from the start?
I don't see how that would be a scam. They sold you a license, that gives you an entitlement to use the software, not the service for someone to help you use it, or future versions.
Correct. Most corporate software I deal with separates the two. They may throw a free year in of premium support or something in on initial purchase, but making them separate allows them to offer varying levels for customers to choose from. I.e. no support, email only, 48hr SLA, 12hr SLA and 1hr SLA. As different tiers and prices on yearly contracts or even per instance in some cases.
The ad I got there is hilarious in context:
They probably paid extra for that exact keyword placement 😆
Customers also told Tan that "fast-moving change may require more time, so we have given support extensions to many customers who came up for renewal while these changes were rolling out."
From what I'm hearing from customers, only select giant companies are getting this special treatment. Little guys are told to pay up.
The changes were announced on the same day Reuters reported that European antitrust authorities have questioned Broadcom about its licensing changes.
This right here is why security patches will be available for unsupported perpetual license holders. There was zero benevolence on Broadcom's part.
Huge swaths of companies have ditched VMWare entirely due to their enshitification. Anyone still licesning already has a plan to transion away. I've only heard of extreme corner cases staying because whatever it was supporting was end of life anyway. Fuck em.
This is the best summary I could come up with:
Broadcom has blinked, and made a couple of changes to support VMware customers who don't want to move to its new software bundle subscriptions.
In a Monday post, Broadcom CEO Hock Tan restated his belief that VMware's portfolio was too complex, and too poorly integrated, for the virtualization giant to represent true competition for hyperscale clouds.
Broadcom's injection of R&D cash, he insisted, will see VMware's flagship Cloud Foundation suite evolve to become more powerful and easy to operate.
"As we roll out this strategy, we continue to learn from our customers on how best to prepare them for success by ensuring they always have the transition time and support they need," he wrote.
The other change is providing some ongoing security patches for VMware customers who persist with their perpetual licenses instead of shifting to Broadcom's subs.
Another reason for Broadcom's changes could be analyst firm Gartner predicting that that VMware's share of the hyperconverged infrastructure (HCI) market is set to plunge.
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