It's the first time they've ever done a claim. Take it easy on them.
this post was submitted on 08 Apr 2024
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Mildly Infuriating
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This happened to me today. Dreading the hold times tomorrow.
Come on now. If you really had to do your insurance company's job for them, you'd have to think of your own reason why they won't pay up.
Sounds to me like either your doctor's billing department or your insurance company sucks. (Or both)
In the decade I've had my current insurance, I don't think I've ever had to call them.
I still think our healthcare system is absolute bullshit, but I don't think this is a specific problem inherent to it.
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Another post to feed America Bad and EU Good circlejerk on Lemmy.
Yes, the system is bad and we should have universal healthcare but I never had to call anyone to figure anything out in the past 15 years. The hospital sends me the bills after getting it through insurance. Not sure who your insurance provider is but this issue is not common.