this post was submitted on 08 Apr 2024
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Mildly Infuriating

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Just so tired of almost every time a doctor submits stuff to insurance, we have to be the ones to make multiple phone calls to both the doctor's office and insurance to iron everything out, figure out what the issue is (it's always a different issue), and basically be the go-between for the office and insurance. What am I paying $500+/month for?! It's like paying for the privilege of having an exhausting part-time job.

And yes, I understand that insurance wants to weasel out of paying anything, but this isn't even shadiness, just straight up incompetence and lack of communication/following procedures. The amount of emotional energy we have to spend untangling this stuff leaves us drained.

(page 2) 33 comments
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[–] [email protected] 4 points 8 months ago

It's the first time they've ever done a claim. Take it easy on them.

[–] [email protected] 4 points 8 months ago

This happened to me today. Dreading the hold times tomorrow.

[–] [email protected] 2 points 8 months ago

Come on now. If you really had to do your insurance company's job for them, you'd have to think of your own reason why they won't pay up.

[–] [email protected] 1 points 8 months ago* (last edited 8 months ago) (1 children)

Sounds to me like either your doctor's billing department or your insurance company sucks. (Or both)

In the decade I've had my current insurance, I don't think I've ever had to call them.

I still think our healthcare system is absolute bullshit, but I don't think this is a specific problem inherent to it.

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[–] [email protected] -3 points 8 months ago

Another post to feed America Bad and EU Good circlejerk on Lemmy.

Yes, the system is bad and we should have universal healthcare but I never had to call anyone to figure anything out in the past 15 years. The hospital sends me the bills after getting it through insurance. Not sure who your insurance provider is but this issue is not common.

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