this post was submitted on 21 Dec 2023
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GM’s CarPlay replacement software is off to a disastrous start - 9to5Mac::I don’t need to remind you that GM is ditching CarPlay starting with its 2024 model year EVs. We’ve covered...

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[–] [email protected] 100 points 10 months ago (11 children)

The thing that kills me about this sort of thing is the complete lack of accountability. Working class people at assembly plants, dealers, suppliers will all feel the sting from the drop in sales. There’s some dipshit MBA at GM who made and pushed this decision. Any rational person could see that GM is not is a position to push their own infotainment system. Car play and android auto are beloved. Not having one or both is a deal breaker for new car purchasers. We will never know who this person is. Making such an outrageously bad business decision should result thing this person being blackballed from any kind of business role. But that will never happen.

[–] [email protected] 23 points 10 months ago

These sorts of decisions can become more understandable when we incorporate the idea that corporate politics and management structure play a huge role in decision making. If the director of the division charged with building the software is close with the CTO or c-suite, they’re going to give that person the job and just make the numbers fit by adjusting the projections.

This is what’s referred to as the “agency problem” - that the people designated to act as the agents of others (whether you consider the others to be shareholders or employees) instead make the decisions based on the benefit to themselves, that’s a conflict of interest based on level of selection.

And in three years when it turns into a disaster, the director will have moved on to a new role or new company.

[–] [email protected] 7 points 10 months ago

Becoming employee-owned can help with this. Union pressure can also help. Nothing stopping the unions from enrolling their members in a stock purchase plan to give them more votes/power/sway.

[–] [email protected] 5 points 10 months ago

Working class people at assembly plants, dealers, suppliers will all feel the sting from the drop in sales.

Too many people make the mistake of projection. No one buys GM vehicles for their infotainment system. Any loss in vehicle sales will likely be offset by the increased income from selling user data.

That's what they're banking on.

[–] [email protected] 1 points 10 months ago (1 children)

They’re pushing a Google developed infotainment system. Android automotive.

https://9to5mac.com/2023/03/31/gm-carplay-support-ev/

[–] [email protected] 3 points 10 months ago (1 children)
[–] [email protected] 5 points 10 months ago (2 children)

Eh not everyone. Ford Sync is developed with Blackberry currently, but Sync 5 will be with Google. FCA UConnect is all in house. Toyota uses a Linux base with Flutter on top. Tesla is in house. Rivian uses Android.

[–] [email protected] 2 points 10 months ago

Tesla is also a Linux base.

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[–] [email protected] 53 points 10 months ago* (last edited 10 months ago) (2 children)

I won’t touch this with a 10 foot pole. Stupid.

If they really wanted to make a play at beating CarPlay and Android Auto, they should make a superior product, but include both of the alternatives in the car. As a customer, I would still consider buying the car if it included CarPlay. I won’t even consider it with this, which means I won’t even be in a position to try GM’s alternative. It’s too big of a risk to spend $30-40k on a new car and hope their custom infotainment isn’t trash and works nicely with all the data and apps I have in my smartphone.

[–] [email protected] 48 points 10 months ago (2 children)

That's just unfair. You're completely discounting this list of excellent, well supported software products created by legacy car companies:

...

[–] [email protected] 17 points 10 months ago

The pay-to-play heated seats always work, though!

/s

[–] [email protected] 5 points 10 months ago

It boggles the mind that the built in software in cars always runs (and often looks) like an early 2000s budget DVD player.

[–] [email protected] 9 points 10 months ago

Why wouldn't you touch it? You WANT this. TRUST US!

-GM, probably

[–] [email protected] 29 points 10 months ago (2 children)

I can’t say I was inclined to buy a GM before but now I’m absolutely not going to buy one. The problems described in these reviews are safety issues.

[–] [email protected] 4 points 10 months ago

I honestly would have considered the Blazer EV were it not for this.

[–] [email protected] 1 points 10 months ago

I was thinking of getting one. Not any more.

[–] [email protected] 22 points 10 months ago (2 children)

I can honestly say that the phrase "my radio was stuck in a boot loop" is something I ever thought I'd need to say, but here we are.

Side note, you know what would be just absolutely perfect? Just Bluetooth. I don't need to watch Disney+ while I drive. I don't need up-to-the-minute notifications of the hottest celebrity news. I don't need sports updates. I don't need to know what my stocks are doing right now.

I just want to play music.

[–] [email protected] 18 points 10 months ago* (last edited 10 months ago)

Maps are nice too. But other than that yeah, you're right

[–] [email protected] 6 points 10 months ago (1 children)

Eh, it's nice to be able to reliably control my music from the screen with Android Auto.

[–] [email protected] 4 points 10 months ago (1 children)

I can change songs from my steering wheel and I own a 2008 Volkswagen Gol which is the third world country version of the golf 2 more or less

You can keep your shitty touch screen I'd rather just have the physical buttons and Bluetooth

Ive never had any issues with it (other than the microphone not working anymore but the stereo itself is a refurb)

[–] [email protected] 1 points 10 months ago (1 children)

Sure you can change songs, but with Android Auto I can have it play a different album or playlist with voice commands. I can fast forward through ads in a podcast either by tapping the skip button or talking to it.

Honestly the bigger thing for me is the superior GPS without a separate unit though.

[–] [email protected] 1 points 10 months ago

Honestly I just got a phone holder and use my phone independently of the car for all that. And voice commands never quite worked right in my experoence, but Spanish is the regional language where I live so maybe that has something to do with it.

I do see the appeal of having the screen integrated (when it's actually integrated and not just a tablet hanging off the dash like someone Jerry rigged it there) but I feel rather heavily that at no point you should use a tactile interface in a car and that all and any functions that you can use in your car while moving should have physical buttons so you can use them without thinking

[–] [email protected] 18 points 10 months ago

I struggle to imagine spending twenty minutes on the side of the road troubleshooting my car's touchscreen, rather than just driving and dealing with it later. Maybe a quick reset, sure, but not more than that.

[–] [email protected] 17 points 10 months ago (1 children)

Who could have imagined that this might happen?

I mean, yeah there’ve been dozens of articles from unbiased analysts suggesting that GM was not in a position to take on this task, especially since Apple CarPlay and Google Android Play have already accomplished what’s necessary and are available to nearly 100% of GM’s customers, but a company the size and scope of GM couldn’t possibly be expected to listen to any of this analysis over these many months.

[–] [email protected] 11 points 10 months ago

Who could have imagined that this might happen?

Look I don't know about you but when I hear "quality software development" the first company that comes to mind is GM so

[–] [email protected] 11 points 10 months ago (2 children)

One day we must come together, and find faith to figure out how to operate a car without entertainment systems and screens.

[–] [email protected] 15 points 10 months ago (2 children)

This will be the most middle aged thing I ever post, but:

I'm Gen X. I feel like my generation, and maybe some millennials, got the best of both worlds. We know what it's like to live in an offline world, including cars. You can drop me anywhere in the continental US and I can drive home without GPS, and probably without a map. We grew up on mixtape-fueled road trips and not having every inch of our commute planned and cross-checked. We didn't know exactly what to expect in that upcoming town or city, because there was no Tripadvisor or Wikitravel.

We also know how convenient smartphones can be. It's great that I don't have to carry a camera plus a camcorder plus a Walkman plus an atlas plus a photo album plus a laptop plus a calling card plus a bag phone plus a notepad plus an encyclopedia plus a wristwatch plus a travel alarm clock plus whatever else I'm forgetting. But take that all away, and it's at worst a mild annoyance.

So if I can't use Android Auto, I'm just going to not buy that car. And if all cars suddenly stop shipping with Android Auto, then I'll see that as a precursor to mandatory 30-second ads before being able to drive, and I'll just buy whatever car remotely meets my needs AND makes it easy for me to install an aftermarket Android head unit.

[–] [email protected] 3 points 10 months ago (1 children)

I'm continuing to drive my 2009 until the wheels fall off. Backup cameras are nice and safe for sure, it just feels nice having a working stereo and CD player. Buying a car today I imagine there is little to no choice. I keep reading and hearing about subscription services to use some entertainment features nowadays.

[–] [email protected] 3 points 10 months ago

The backup camera is one of those things that you mock until you get one, then you can't fathom living without it. But you can easily add an aftermarket one to an existing system.

I wound up paying for Subaru Starlink when I discovered that any dealership can sell it to you, and several sell it at steep discounts. I'm paying $10 / month for a 7-year package that includes emergency response if my airbags go off or the car flips, stolen vehicle location, and some other things I really don't use. It basically stays out of the way. But when I had a Hyundai, I'd regularly get BlueLink popups about "special savings at your local dealership" and long story short, that's the main reason I didn't buy another Hyundai.

[–] [email protected] 2 points 10 months ago

Are you me?

We have 2 cars in my family that have BS systems in them. We had to add our own Bluetooth adapters because the builtin crap sucks so bad.

I added a GPS head unit to a car in 2007 or so. It was nice for a few years. I swapped the factory unit back into the car 2 years ago.

Any phone has outperformed head units of any type for 10 years now. It's more headache to use the built in crap than to use my phone.

[–] [email protected] 8 points 10 months ago (1 children)

But that will be... gasp ...boring.

Jokes aside carplay in my car usually just plays podcasts, and sometimes displays navigation, though for the most part it is not needed as I learn the streets.

[–] [email protected] 6 points 10 months ago (1 children)

I use navigation all the time, or have it up at least, for the live traffic updates. Very useful!

[–] [email protected] 2 points 10 months ago

Oh yeah, especially just to get a birds eye of an unfamiliar area.

[–] [email protected] 9 points 10 months ago (1 children)

GM products are complete garbage. Avoid at all cost.

[–] [email protected] 14 points 10 months ago (1 children)

Almost all first party OS's from Car manufacturers are complete garbage, idk why anyone has any faith that a car manufacturer (And ancient "old guard" types at that) is going to have good code and good UI/UX

[–] [email protected] 2 points 10 months ago* (last edited 10 months ago)

I mean, they’re using Android automotive. It’s not truly a first party OS.

They have a deal with Google for it.

https://9to5mac.com/2023/03/31/gm-carplay-support-ev/

[–] [email protected] 8 points 10 months ago (1 children)

GM: I removed Android Auto and replaced it with Android Automotive

[–] [email protected] 5 points 10 months ago

The deep sleep by walking away is infuriating.

Give me an option to reboot entirely from the settings menu

[–] [email protected] 5 points 10 months ago

Wow one more reason not to buy GM not that I was planning on it to begin with.

[–] [email protected] 5 points 10 months ago

I expect nothing less. And even if they do make the software stable and usable it will be quickly ruined by micro transactions and subscriptions for basic functionality.

Trash software from a trash company.

[–] [email protected] 4 points 10 months ago

Whaaaaat?! No way! I don't believe it!

(.../s for those that need it)

[–] [email protected] 3 points 10 months ago* (last edited 10 months ago)

Yeah. GM doesn't care about how good it is. Making it good is expensive. They can keep it crappy because you don't really have any choice (other than buying from another manufacturer that will do the same). Plus they make money selling your data.

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