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Tipping should be to reward personel for excelent service, not to enable companies to underpay their workers. Every worker should earn a living wage. When a company goes bust when they have to pay workers a living wage, they have no right to exsist and should go bust.
Good service should result in my continued patronage. This means the business is succesful and the employees deserve a raise. This is how it works for everyone else...
Why we've decided people delivering food to you should get a tip is beyond me. I don't tip my mechanic, grocery store worker or the cleaner at the office. They all deliver a direct service to you as well, but they shouldn't get a tip?
Exactly. When people work somewhere, they need to earn a living wage. When they give exceleny=t service, you can tip, no matter which business they're in.