this post was submitted on 17 Feb 2024
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233
Air Canada must honor refund policy invented by airline’s chatbot (arstechnica.com)
submitted 8 months ago by [email protected] to c/[email protected]
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Air Canada must honor refund policy invented by airline’s chatbot::Air Canada appears to have quietly killed its costly chatbot support.

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[–] [email protected] 12 points 8 months ago

Good news: publicly traded companies will publicly ask their overlord AI about cost saving strategies. When it says "all of the C-suige execs can be fired, I can do their jobs" the shareholders will say "OFF WITH THEIR HEADS!" and finally the common man and the shareholder will have a common goal.