Technology

59347 readers

4823 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago

MODERATORS

[email protected]

207

Samsung purposely knives customer's TV to weasel out of repair (www.youtube.com)

submitted 9 months ago* (last edited 9 months ago) by [email protected] to c/[email protected]

53 comments fedilink hide all child comments

View on piped: https://piped.video/watch?v=cyWlACuhqNg

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 7 points 9 months ago (2 children)

That makes even less sense now. Listen closely to what you and OP just posted as proof that it isn’t fake. The man tells the Samsung operator 1 week after the visit that he never saw the scratch. And that he wonders if the technician put the scratch there themselves.

He had the footage! You mean to tell me that he already suspected that the technician put the scratch on the TV but he never reviews the footage before calling Samsung?

Again, the whole thing seems fake.

[–] [email protected] 9 points 9 months ago* (last edited 9 months ago)

He was promised a new screen and was told it would be fixed, so he thought he didn't need the footage.
Then when he calls because the technician never comes, the ticket is closed because of the scratch. What's so weird about that?
If this was false, Samsung would have closed his channel with a cease and desist, and having lawyers all over him.
There is no way this is fake!!! But you are a shill paid or not.

[–] [email protected] 6 points 9 months ago (1 children)

Doesn't seem fake to me, seems like a lazy repair tech trying to get out of work early.

You saying it seems fake seems like you're trying to sow seeds of doubt in the story, which makes me believe it even more. This ("grassroots" comments on message boards) is often one way major corporations handle damage control when a shitty story like this breaks.